- I was charged a prorated fee for May and also a charge for June, why?
We had a glitch in our subscription software and some of you were initially charged a prorated fee for May along with your enrollment fee, and then another monthly fee for June.
(This only impacted a small number of new members, so don't be concerned if you don't know what we're talking about.)
To reconcile everything, we refunded your June monthly fee by the prorated amount you were charged when you originally signed up. All the payments you've made to date, including the original charge and June charge with the refund, should come to a total of $228.99.
If you have any questions, please let me know.
If you haven't already, please join the Varsity Concierge 2021 private Facebook group and use the code "We're In".
You'll also be receiving our monthly Concierge newsletter this week as well.
Stay safe and healthy, and we'll see you soon.
- Debbie & Russ