| Do You Inspect What You Expect? Management Lessons I Learned. | | As a Service Desk manager, I had over 50 agents answering phones. I had observed that our customer service stats were trending down. I talked to my first line managers Read More... | | | | | Blog Blast from our Past!
John Wooden - Don't we wish more were like him? (Inspiring Video Attached)
Part of my mission and goal of this blog is to bring inspiring and moving examples of leadership. There are very few more inspiring than John Wooden... Read More... |
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