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Port Authority is seeking a Transportation Technology Specialist to provide day-to-day support of Transportation Technology systems and services from a device and software level, focusing on data management, data integrity, reporting, system integrations, and customer support; including training and usage assistance.
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Primary support will be for the Transportation Technology software systems and services, with cross-support for other related applications also included. Works with Authority and vendor personnel to identify any technology or data-centric related issues with the systems and services and then follows through until conclusion. Works with data within systems to ensure integrity; building reports and data visualizations for effective understanding and presentation of information. Provides training support and assistance in the design of documentation.
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Essential Functions:
- Serve as technical analyst supporting systems, services, and software of Intelligent Transportation Systems (ITS), including on-board tracking systems, electronic wayfinding signage, vehicle headsigns, Transit Signal Priority (TSP), Scheduling software, Maintenance and Operations management.
- Support data management of ITS applications, including integrity, entry, and import/export.
- Serve as data-centric support for reports, information sharing, and data visualization.
- Serve as customer support for software usage: Guide users with functional support and assist with navigating software. Resolve help desk tickets related to application software. Provide system end-user instruction for report generation and system functionality and also assist in the design of user documentation.
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To view the complete job description
and learn how to apply, Click Here. (PDF)
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