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Port Authority is seeking a Telecommunications Specialist to process incoming telephone and radio calls, dispatching the appropriate police, fire, and emergency medical services units, as needed.  To monitor activities throughout Port Authority subway stations ensuring the safety of employees, property and the general public.

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Essential Functions:  

• Observe monitors throughout the subway stations ensuring that no unusual or threatening acts are taking place against Port Authority employees, property, and the general public.
• Process incoming calls from the public via emergency and non-emergency telephone lines.
• Make response decisions regarding police, fire, and emergency medical services, dispatching appropriate agency.
• Follow proper procedures and techniques in communicating with transit/local police, emergency medical services, and fire departments.
• Answer the emergency patron phones located in the subway, as required.

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To view the complete job description
and learn how to apply, click here. (PDF)

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