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Port Authority is seeking an Infrastructure Support Technician to identify, analyze, troubleshoot, and resolve client technical service requests related to IT: Infrastructure client hardware and software, including through not limited to: PC hardware/software, errors, basic networking issues, and VDI issues.  Assist with set up and deployment of client equipment.  Work as a team member to collaboratively resolve client requests and technical issues with other team members, partners and vendors.

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Essential Functions:

• Create, monitor, update and close tickets assigned to them by IT: Customer Experience department and/or management.
• Installs, configures, deploys, and troubleshoots desktop operating systems (Windows 1p.Mac OS) and various desktop applications.
• Configures, deploys, and troubleshoots various hardware systems and peripherals.

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To view the complete job description
and learn how to apply, click here. (PDF)

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