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Port Authority is seeking a Manager of Fare Systems to plan and direct the agency’s technology services dedicated to Fare Management Systems and Connected Software. This includes support, maintenance, upgrades, review, and implementation along with related system integrations, data provisioning and management, and other innovative projects. Focus on the use of innovative technologies to improve the agency and customer experience.
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Essential Functions:
- Directs activities related to evaluation, implementation, and management (including contractual and technical) fare management (aka automated fare collection systems – AFCS), and related connected services, such as safety and security, operational and maintenance, and other future innovative systems and services that directly support the transportation efforts of the agency. (65%)
- In conjunction with Budget and Project Analyst, coordination of budget management, invoicing, negotiation, request for proposal and bid preparation, issue tracking and resolution, including all other contractual issues between Authority and vendor(s).
- Identify gaps between delivered software and agency’s needs. Propose solutions and work with both internal agency areas and external vendor to implement solutions.
- Investigate and resolve issues with AFCS incident reporting system, auto-generated reports, and hardware
- Serve as liaison to, and manage various reports for, Regional Transit Agency coordination regarding shared technology systems, notably AFCS.
- Ensure training and support services are available for fare management services. .
- Development of implementation, communications, and test plans – including oversight of quality assurance, user acceptance testing of system changes.
- Oversees the interface/integration among various ITS (Intelligent Transportation Systems) computer programs and systems; assists with training on ITS products.
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To view the complete job description
and learn how to apply, Click Here. (PDF)
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