Subject: #SoulBlast - Jr. Infrastructure Support Technician Position with PRT

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#SoulBlast - Jr. Infrastructure Support Technician Position with PRT


Pittsburgh Regional Transit is seeking a Jr. Infrastructure Support Technician to work with experienced team members to resolve client requests and technical issues. Identify, analyze, troubleshoot, and resolve client technical service requests related to IT:Infrastructure client hardware and software, including though not limited to: PC hardware/software errors, basic networking issues, and VDI issues. Assist with configuration, installation, set up, inventory management, and deployment of client equipment.

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Essential Functions:  

  • Create, monitor, update, and/or close tickets created/assigned to technician by IT: Customer Experience department, management, or others.

  • Installs, configures, deploys, and troubleshoots desktop operating systems (Windows/macOS) and various desktop applications.

  • Configures, deploys, and troubleshoots various hardware systems and peripherals.

  • Supports off-business hours agency technology needs through rotation in department’s after-hours on-call schedule.

  • Maintains software and hardware registration and inventory to ensure appropriate documentation and security levels are maintained.

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To view the complete job description
and learn how to apply, Click Here. (PDF)


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