Hey Friend,
Do you find that it's often the smallest shifts that make the biggest difference?
Like, removing the word 'try' from your vocabulary or pausing before pressing send on that email you've just typed out of frustration.
Sometimes it's delving deeper into a statement, a behaviour or a belief someone has to understand where they're coming from.
And, even if, like me, you don't like going into that kind of detail (because it requires you to slow down, be patient and listen), it's important to be able to - so you can see the small opportunities that exist. | 
