Subject: Friend, please share your story to inspire others

Could you review us on Google and Yelp?

Friend

A Special Ask


I'm writing to personally invite you to share your story.


We're constantly learning and growing through our customers' experiences. What did you like most about the ScanMyPhotos service – was it easy or difficult?

Did we exceed your expectations? Did we miss anything?

Why Your Candid Feedback Matters, Most

Your candid comments help us improve. Your tips and experiences will inspire many to digitally preserve their nostalgia.


A positive review from you helps others feel confident about getting digital copies of their pictures.


I am grateful if you take a moment to share your experiences -- the good and not-so-good. Any obstacles you encountered helps us improve.


Would you mind clicking on the Google and Yelp links below to share your feedback?


Review or not, I am grateful for your trust in us!


Thank you in advance for helping us out,


Mitch Goldstone, CEO, ScanMyPhotos

1

Scan This QR code to access Google, or click here for the link.

2

Scan This QR code to access Yelp, or click here for the link.

Sample List of Topics For Your Review:

  • What was important to you?

  • Online ordering experience?

  • The simplicity of ordering?

  • Fulfillment process. Did ScanMyPhotos meet your expectations?

  • How did you watch your digitized content?

  • Did you share your scanned items online, on social media, or elsewhere?

  • Share recommendations on how ScanMyPhotos can improve and enhance your future experiences?

  • How did you hear about us?

  • Were your expectations met, unmet, or exceeded?

  • How did you hear about us?

  • Did our employees or customer service staff help you? …

  • What, if any, products, services, or features are we missing?

  • What did you enjoy most about your experience?

  • Did you find our staff helpful and courteous?

  • If you engaged our concierge support staff, were you served promptly and all questions addressed?

  • What would you like to see changed?

  • What is your favorite thing about the ScanMyPhotos products and services?

  • What would you tell your friends or colleagues about us?

  • On a scale of zero (unlikely) to ten (very likely), how likely would you be to recommend us to friends or family?

  • What challenge or problem did you encounter when understanding your scanning project, and did we solve it for you?

  • How long have you been a customer?

  • What made you want to try us?

  • Was our website easy to find?

  • What would you recommend we change?