📍 A Business Lesson In Going The Extra Mile (Literally 1,400 Miles).
| How to Compete With Giants Like Amazon! Story Idea: The Business Lesson Behind a 4-Year-Old eGift Card | | Read Why We Are Flying to Texas for THIS! This is a story about what businesses should be doing differently. After years of seeing people lose all their photographs in wildfires and hurricanes, ScanMyPhotos took action. When a Texas customer found a four-year-old unredeemed Egift card, we didn’t just honor it—our CEO booked a flight to Dallas and is picking up their photos for scanning in person on Tuesday at 8 AM for same-day digitizing + GPS tracking to follow the journey. Lesson: Customers deserve surprises. Small businesses have a secret weapon that big companies can’t replicate: human connection. Friend, could this be your next story about customer care on another level and the urgency of digitally preserving photo history? The four-year delay in redeeming the eGift card was no fault of the customer---time and things happened. In an age of automation, impersonal service, and companies that nickel-and-dime customers, ScanMyPhotos took the opposite approach. We turned a simple transaction into an unforgettable experience. The result? A lesson for EVERY business. CONTACT: Mitch Goldstone, CEO & Chief Photo Archivist, ScanMyPhotos.com, 7 Corporate Park, Irvine, CA 92606, Ph: 714-906-4444, Email: Goldstone@ScanMyPhotos.com | | | | | | ScanMyPhotos Courier Service |
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Guess how many film negatives are in these 27 boxes to get scanned? [Answer: 347,000!].
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This video news story profiles a massive archival project entrusted to ScanMyPhotos. |
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Don't miss this CBS Evening News feature on how we 'disaster-proof' photos. |
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