Friend, a family waited 4 years. We couldn’t wait another day.

When most companies get an email like we did, they wouldn't reply. We not only did, but immediately flew out to rescue a lifetime of photos to get scanned.

Four years ago, a Texas mom received a ScanMyPhotos eGift card from her daughters. But life happened, and her irreplaceable family memories stayed boxed up until this week.

We’ve heard too many heartbreaking stories—like the Pacific Palisades, CA customer who mailed us 10,000 negatives just before the wildfires destroyed their home. Or the customer who planned to scan everything, ordered our fill-the-box service last summer, and waited. They needed to cancel the order because their home and all those pictures were destroyed.

So, when we received an email asking about redeeming an eGift card from 2021, we knew what to do. Waiting wasn’t an option.

✅ Mitch Goldstone, our CEO, booked a last-minute flight.

✅ Landed in Texas just as tornado warnings hit the area.

✅ Arrived at her doorstep at 8 AM to personally collect her photos.

✅ Gave her a GPS tracker to follow every step of the journey.

✅ Had everything digitized and in her inbox by 8 PM the same day.