How can you increase client satisfaction and your brand's reputation as a treatment provider?
As a consumer, you know how important it is for your health care providers to be on time for your appointments.
Your time is valuable and if your provider is late for your appointment time, it is frustrating and negatively affects your experience.
The same is true when we run late for our client's appointments. It can be a fine balancing act of serving the client you are with and trying to communicate to the client who is waiting for their session.
Join us as we speak with Shelby Sanderford creator Doc Pace. She has created a technology that has helped healthcare workers communicate with their clients regarding appointments. Helping to enhance the communication, care, and experience of all.
Listen in on this podcast and how this applies to therapists. Shelby talks about: The importance of client experience Ease of communication Creative solutions to the client experience problem Employee/team satisfaction
CLICK HERE to listen in! |