Subject: [PODCAST + VIDEOS] Balancing Employee and Client Satisfaction

Friend,

How can you increase client satisfaction and your brand's reputation as a treatment provider?


As a consumer, you know how important it is for your health care providers to be on time for your appointments.


Your time is valuable and if your provider is late for your appointment time, it is frustrating and negatively affects your experience.


The same is true when we run late for our client's appointments. It can be a fine balancing act of serving the client you are with and trying to communicate to the client who is waiting for their session.


Join us as we speak with Shelby Sanderford creator Doc Pace. She has created a technology that has helped healthcare workers communicate with their clients regarding appointments. Helping to enhance the communication, care, and experience of all.


Listen in on this podcast and how this applies to therapists. Shelby talks about:

  1. The importance of client experience

  2. Ease of communication

  3. Creative solutions to the client experience problem

  4. Employee/team satisfaction

CLICK HERE to listen in!

Level Up Videos!

  1. I'd like to offer online support groups for parents. What's the best way to do this? CLICK HERE

  2. How to get referrals or grow your business in times of crisis? CLICK HERE

Sponsor Shout Out

Heard - a platform built specifically for therapists that helps you track and improve your practice’s financial health. Click Here to schedule your first consultation. Plans begin at $60 per month and can easily be tailored to fit your business’ financial needs.

Therapy Notes - Go to TherapyNotes.com and start a free trial today which includes their telehealth feature. Enter promo code PPS, they will give you two months to try it out for free.

Gusto - Click Here to get 3 months free when you run your first payroll. Gusto makes payroll, taxes, and HR easy for small businesses. Fast, simple payroll processing, benefits, and expert HR support all in one place.

Stay Inspired,