The NLRB seems bound and determined to side against retail and food service chains – if there is even an inkling of union involvement – regarding operational decisions. This bias has been extending to courts, which have been siding with unions on intellectual property disputes involving company logos. Now, the NLRB is applying that template to physical property too.
As we see below, once a union has its foot in the door, all bets might be off for fair resolutions toward an employer.
Trader Joe's And Their Plentiful Woes
The NLRB has accused the grocery chain of closing a wine shop to halt a UFCW organizing campaign. In doing so, GC Jennifer Abruzzo labeled the move "unlawful retaliation" and demanded that the grocer reopen the store and "make the affected employees' whole" for lost wages. Will an administrative law judge agree?
Meanwhile, an NLRB regional director gave the green light to a union victory despite Trader Joe's filing complaints of harassment against workers by union representatives during the organizing campaign. The Louisville, KY, store is the company's fourth unionized location.
Last year's dispute over the unauthorized use of a company logo on union merch has been "resolved," and it didn't go Trader Joe's way. A U.S. district judge dismissed the company's claims of infringement, calling the lawsuit' dangerously close to being frivolous.
Starbucks And The Cups Of Closure
The NLRB already had knives out against the coffeehouse giant, and in late 2023, the board accused the company of illegally closing 23 stores to halt unionizing. For their part, Starbucks maintains that these closures occurred in areas of high crime and to preserve worker safety. Additionally, the New York Times recently noted the company's annual practice of "evaluat[ing] the store portfolio," which led to launching "hundreds of new stores" in 2022 while closing 100. The matter now sits in the hands of an administrative law judge, so stay tuned for an update.
In a recent Board decision, Starbucks' firing of a Washington state barista and organizer of a three-day strike was ruled illegal by an administrative law judge.
Previously, a shareholder-mandated independent assessment dispelled reports of an "anti-union playbook" at Starbucks. However, it's fair to assume that, in the eyes of the NLRB, the real damage was done by ex-CEO Howard Schultz's combative rhetoric, which left a lasting mess for CEO Laxman Narasimhan.
Chipotle Felt The Heat Even Earlier
In mid-2022, the NLRB accused the burrito chain of closing a store over an organizing campaign. Chipotle denied these allegations but agreed to pay $240,000 to approximately two dozen workers who had lost their jobs.
Why did Chipotle fold? That's easy: the cost of litigating would have been far more than the settlement agreement.
Further Food For Thought
Even if the NLRB can successfully prove that a company did close down locations due to union organizing, the logistics involved with forcing stores to reopen creates another set of nightmares on both sides. At this point, we will have to wait and see whether any of these cases get that far, but clearly, warding off union involvement beforehand would be preferable to ending up at the whim of the NLRB.