Subject: New Unions, New Tensions: The Complexities of Union Decertification: LRI INK

August 17, 2023

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New Unions, New Tensions: The Complexities of Union Decertification

by Michael VanDervort

In the past year, workers in various industries and locations have made headlines by forming unions and demanding better working conditions and benefits. However, not all of them are happy with their union representation. Some have filed petitions to decertify their union and end their relationship with the union as their collective bargaining representative.


Why are some workers trying to leave their unions?


What is union decertification, and why are some workers pursuing it? Here are some key points to understand from this emerging trend:

  • Union decertification is the process of removing a union as the exclusive bargaining representative of a group of employees. The employer, the union, or the employees themselves can initiate it.To start a decertification petition, at least 30% of the employees in the bargaining unit must sign a written statement indicating that they no longer want to be represented by the union. The petition must be filed with the National Labor Relations Board (NLRB), which will then review the validity of the petition, and, if appropriate, schedule a secret ballot election to determine the majority preference of the employees.

Some of the reasons why some workers want to decertify their union include:

  • Dissatisfaction with the union’s performance, such as lack of communication, responsiveness, transparency, and accountability;

  • Disagreement with the union’s demands, such as willingness to force a strike over unrealistic wage, benefit, and staffing requirements;

  • Frustration with delays in bargaining due to union demands for non-mandatory bargaining demands like remote bargaining or bargaining over subjects unrelated to wages, hours, or working conditions;

  • Misunderstanding and frustration with how collective bargaining works;

  • Preference for a direct relationship with the employer in the interest of more flexibility, autonomy, and individuality.

However, decertifying a union takes work. Some of the challenges that workers face include:

  • Opposition from the union, which will often pressure the employees to withdraw or vote against their petition;

  • The NLRB, which often dismisses petitions based on technical issues or alleged but unresolved unfair labor practice allegations.


How Unions Respond


Here are some examples of how unions have reacted to recent attempts by workers to leave their unions:

  • In Utah, where some Starbucks workers filed a petition to decertify their union in July 2023, the union accused the company of engaging in an “aggressive attack” on workers’ rights. It claimed that the petition was based on “misinformation and intimidation.” The union also alleged that the company violated labor laws by interfering with workers’ free choice and threatened to file charges with the NLRB.

  • In New York, two petitions to decertify unions at different Starbucks locations were filed in June 2023; the unions denounced the petitions as “anti-worker” and “anti-democratic.” They blamed them on “outside forces” trying to undermine workers’ solidarity. The unions also vowed to fight back and mobilize workers to support their union.

  • In Virginia, where an employee at Union Kitchen filed a petition to decertify his union in July 2023, the union representative dismissed the petition as “B.S.” and said it was orchestrated by management. The union representative also said he had evidence of the employer's illegal conduct and would file charges with the NLRB.

  • In New Jersey, more than a year after some workers at a Medieval Times castle voted 26 to 11 to unionize with the American Guild of Variety Artists (AVGA), employees have filed a petition to hold a decertification election.

  •  Although no decertification petition has been filed, some workers at Trader Joe’s in Hadley, Massachusetts, have expressed frustration with the actions of the independent union leading efforts to get a collective bargaining agreement at their location. Employees say that union leaders have evaded questions about their ties to established unions such as Workers United and SEIU and marginalized all crew members except those backing the union. Keep an eye on this situation for further developments.


Buyer’s remorse becomes real, especially during the complex and lengthy negotiation process often required for a first contract. On average, it takes 465 days to get a contract in place, and there is nothing to guarantee that a union will ever get a contract.  Around one-third of first negotiations never result in a contract. As the reality of the process sets in, many union supporters become frustrated and sometimes look to decertify the union. 

 

Union decertification is a complex process. On the one hand, it can give workers who are dissatisfied with their union representation a path to remove the union. But workers also face significant hurdles and opposition from unions aiming to preserve their status.

 

Recent decertification petitions by some newly unionized employees have spotlighted tensions within the labor movement. They reflect some buyer’s remorse against the prevailing pro-union sentiments at these unionized locations. Unions frequently allege employer interference as the motivation.

 

Whether these early decertification attempts will gain momentum or fizzle out remains to be seen.  Many of the petitions, especially those filed by Starbucks partners, could be blocked by the NLRB due to the high number of ULPs filed by the SBWU union.  However, the petitions have generated a lot of publicity indicative of a stirring debate on relevance within newly organized workplaces where little progress has been made in collective bargaining.  For now, the prominent backlash from major unions signals they are gearing up to defend their turf aggressively. But if more workers come forward, this could suggest deeper divisions emerging that unions must address.


The decertification trend presents a nuanced picture. While major unions maintain solid loyalty among many workers, problems bubble beneath the surface for others. This division will be an important narrative for managers and business leaders to continue monitoring in the months ahead.

Healthcare And AI: Magical Cure Or A Prescription For Caution?

by Kimberly Ricci

The rise of AI as a hot workplace topic generates both excitement and trepidation. It is also easy to understand why the hype prompts mixed feelings. Such advances can improve productivity by performing rote tasks, thereby freeing humans up for more human concerns. Then comes the anxiety, as workers understandably worry about being replaced by robots. 


That fear weighs heavily upon current strikes in California, but on a more (literally) vital note, the healthcare industry is grappling with how far to dive into the ether. Putting patient health into AI hands could prove to be a risky business.

How much of that risk is acceptable, and how can hospitals tiptoe into testing AI while also adhering to the Hippocratic Oath of doing no harm?


Those questions are being batted around, particularly in research hospitals, yet the healthcare AI revolution has ultimately begun. And after telemedicine revamped healthcare during the pandemic, AI could reshape healthcare much more drastically.

Whether one is talking about a chatbot or an algorithm, important considerations exist:

  • AI’s immediate benefits: AI promises to increase operational efficiency and can flag patients at risk for deadly conditions like sepsis or predict those likely to suffer a fall. AI can also interpret radiology tests with stunning accuracy. Other early successes include whole-body MRI scans for cancer. At Mount Sinai, AI is test-monitoring critical care patients and generating risk scores based on vital signs. Algorithms can then dig through databases of conditions to match combinations of symptoms with possible diagnoses. AI can also organize doctors’ clinical notes.

  • AI could ease the nursing crisis: Dozens of strikes took overworked nurses off the job over the past few years. Could their burdens measurably be lessened by AI? A further question from workers is whether executives’ primary goal of such tech would be helping the bottom line rather than improving care.

  • No substitute for humans: No software can entirely replace a nurse’s physical observations of patients, such as an unusual odor or erratic behavior. One nurse recently made the case that AI is prone to misdiagnosis, which has led her into “moral distress” over knowing that her expertise could be secondary to an algorithm.

Another harbinger of uncertainty exists. A recent survey indicated that around 75% of healthcare execs are willing to embark upon the AI journey, but “only 6% have an established generative AI strategy.” The work has only begun for AI in this industry, and this is also a realm where upgrades will be needed regularly.

Finally, healthcare employers must also consider that the feds are dragging their feet on how to regulate AI, so one must be prepared for on-the-fly retrofitting. That headache doesn’t even touch the ethical implications of allowing AI to make decisions about human life. 


With all of that said, this train has left the healthcare station. Now, to decide how far to let it ride.

CWA's Bold Endeavor: Organizing the White-Collar Workforce of the Future

by Kimberly Ricci

Unions continue to broaden their umbrellas in unexpected ways to survive. Granted, not all examples are as wild as the UAW aggressively pumping up their deflated membership by somehow becoming the higher-ed union of choice.


On a slightly less surprising note, the Communication Workers of America (CWA) has traditionally counted telecommunications, publishing, and media workers among its ranks, often referred to as white-collar workers. Yet the union has seen success in launching offshoots. This includes the CODE-CWA (Coalition To Organize Digital Employees) initiative to organize all manner of white-collar tech workers.


The CWA has also been attempting to beef up another of its inventions, the Committee for Better Banks-CWA, a long-game effort to organize workers at banking branches, call centers, and corporate headquarters.


In 2022, two CWA locals won a union contract against Beneficial State Bank, a first against a banking institution in four decades. Since 2016, the union has also made moves on Wells Fargo before formally announcing (in fall 2022) its intent to organize employees in the first coordinated union drive against a major U.S. bank.


The effort now spans 29 locations and at least 900 workers and is gaining momentum on the heels of multiple Wells Fargo scandals. This includes a federal probe – the CWA claims responsibility for whistleblowers – into fake customer accounts. Workers then accused the bank of pressuring them through unrealistic quotas. The fallout led to increased Federal Reserve oversight and two ousted CEOs. 


Union on the offensive: The CWA lodged a handful of ULP charges against the bank, accusing management of disciplining multiple workers for organizing activity. The union also alleged that a manager threatened to revoke work-at-home rights over pamphlet circulation.


Wells Fargo’s response: The bank will not take a neutral stance to the union and will fill a newly created position of labor relations director to coordinate the response to the amped up drive. An alleged internal document reveals management’s concerns over organizing activity.


A twist worth noting: A Wells Fargo shareholder group asked the bank to adopt these policies: (1) Publicly detailing workers’ rights to unionize; (2) Committing to a neutral stance of non-interference with the union.


That move comes on the heels of Starbucks shareholders narrowly voting (52%) for the coffeehouse giant to launch an independent review of its labor practices amid a continuing nationwide union drive. Apple investor groups also recently asked the tech giant to review worker rights at its retail stores. Shareholders expressed concern about Apple’s union stance looking like an “apparent misalignment” with its progressive reputation.


Therein may lie the kicker. Investors fret over the company’s reputation and possible financial fallout should unions fully take root. It’s a valid concern. UPS already saw its tentative Teamsters dealsink its stock due to concern over the cost of union demands. Similarly, GM and Ford stockbegan to falter while the world awaits news on the combative UAW contract renewal talks. Markets are naturally mercurial, of course, but union effects on the bottom line couldn’t be more inevitable.

Buyer’s Remorse? Here’s How Workers Can Decertify A Union

by Kimberly Ricci

Unions make big and bold promises to sell their wares to workers. Therefore, it is not uncommon that a harsh reality sets in once workers realize that their union doesn’t truly represent their interests.


Perhaps initial excitement faded once workers realized that the bargaining process takes longer than expected, or a contract never materialized at all. A sell-out contract might leave workers feeling as though they were hung out to dry. Workers might also discover that a trusted co-worker was actually a paid salt with a vested interest in organizing the workplace.


Thus begins the desire to decertify a union, but unlike the organizing process, no one will pass workers pamphlets on how to remove a union from power. Our own Michael VanDervort also detailed recent union responses to decertification petitions (spoiler alert: they do resist).


Section 7 of the National Labor Relations Act (the Act) guarantees employees “the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection,” as well as the right “to refrain from any or all such activities.”


Decertification refers to the process where the National Labor Relations Board (NLRB) allows employees to call for a special election to eliminate the union as their “exclusive representative.”


Decertifying a union is a complicated process and takes work. Some of the challenges that workers face include:

  • Opposition from the union, which will often pressure the employees to withdraw or vote against their petition.

  • The NLRB often dismisses petitions based on technical issues or alleged but unresolved unfair labor practice allegations.

Once workers clear the hurdle of realizing that they would rather use those union dues for, say, building a 401K fund, the actual decertification rules can be complicated. Here are some steps for workers who want to remove their union representation:

  • Step 1: Timing means everything. Biden’s extremely pro-union NLRB will reject petitions that are filed outside the proper window. This includes petitions filed before the one-year anniversary of a union’s initial certification. A “contract bar” rule also bars petitions filed within the first three years of a labor contract other than a 30-day “window period.” Generally, that opens 90 days before a contract’s expiration, but in a healthcare workplace, the window appears 120 days before expiration. If three years have passed since the contract began, workers can file at any point.

  • Step 2: Draft the petition. The form itself is simple (a template can be found here) and includes the names of the union and the company, and states that the employees no longer want to be represented by the union. Names of signatories will be kept confidential, and at least 30% of the bargaining unit must sign.

  • Step 2: Gather signatures. All signing (and associated efforts) must occur away from work areas and never during work times. No management can be involved in the process. The petition must then be filed with the NLRB’s closest regional office with a cover sheet (NLRB Form 502).

  • Step 4: Vote. The NLRB will investigate and could deny the petition if the union has filed a high number of ULPs. Around 60 days later, the board will hold a secret ballot election. If over 50% of workers choose to oust the union, then it shall happen.

From there, employees will be able to discuss issues (of working conditions, pay, benefits, and more) directly with their union-free company. Union dues will also be a thing of the past.


Workers must be prepared for unions to campaign (they cannot threaten) against decertification efforts. Employers cannot be involved in any way with the process, nor can they offer advice or information.

HR departments and legal counsel can offer more guidance if employers have decertification questions.


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About Labor Relations INK

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Contributing editors for this issue: Phillip Wilson, Greg Kittinger, Michael VanDervort, and Kimberly Ricci 


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About Labor Relations Institute

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