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[New Post] 10 Ways to Have a Better Conversation | Celeste Headlee TED Talk |
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Spoiler alert... here are the 10 ways to have a better conversation:
- Don't multitask - be present
- Don't pontificate (she suggests writing a blog instead :) ) "Everyone you will ever meet knows something that you don't" (Bill Nye)
- Ask open ended questions - start with who, what, when, where, why or how
- Go with the flow - whatever you think of, let it go
- If you don't know, say that you don't know
- Don't equate your experience with theirs – all experiences are individual - it is NOT about you
- Try not to repeat yourself - it's condescending and boring
- Stay out of the weeds
- LISTEN - the most important one – "If your mouth is open you're not learning" (Buddha) - "Nobody ever listened his way out of a job" (Calvin Coolidge)
- Be brief
Her best advice: "A good conversation is like a miniskirt - short enough to retain interest but long enough to cover the subject" (Celesete Headlee's sister)
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