"A leader's overall effectiveness is predicted more by warmth than competence."
I know that seems crazy.
Especially since most leaders are promoted into their leadership position based on their competence. But the research is there. In fact, the statement above was taken from a Zenger Folkman study that looked at over 50,000 managers.
Click here to read Phil's most recent article on how "warmth eats competence for breakfast." And discover a few tips to improve your warmth as a leader along the way.
Here are some other articles from across the web this week:
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