Subject: D.C. Circuit to NLRB: Are You Sure About That Captive Audience Ban?: LRI INK

March 27, 2024

To visit the blog post, click on the link below the article.

D.C. Circuit to NLRB: Are You Sure About That Captive Audience Ban?

by Phil Wilson

Nearly two years ago, General Counsel Abruzzo took aim at so-called “captive audience” meetings. She asked the NLRB to prohibit employers from requiring employees to listen to employer speech about unions, whether in groups or one-on-one. While the NLRB has so far declined to weigh in, it’s only a matter of time.


However, a recent under-the-radar decision by the D.C. Circuit makes clear that NLRB restrictions on employer meetings and speech about unions will get serious scrutiny. This is the most important Circuit Court in the US, the Court in which the NLRB resides. The decision should also be a wake-up call to the employers. Avoiding mandatory meetings just because the General Counsel doesn’t like them is a blunder.


The Proposed Ban on Mandatory Meetings

The General Counsel has asked the Board to ban mandatory meetings during union organizing campaigns in several cases, most notably in cases involving Starbucks. She argues that the power dynamic between companies and employees means that mandatory meetings are inherently coercive. She further claims that employees have a protected right to leave these meetings, a twisted reading of the Section 7, “right to refrain” (which plainly refers to the right to refrain from concerted activity, not employer meetings). Therefore, she argues that making these meetings mandatory is a per se violation of the statute.

There are numerous problems with this strained legal logic, which hopefully explains why the NLRB has thus far avoided going along with the General Counsel’s argument. In fact, they specifically declined to address the issue in a recent Starbucks decision (372 NLRB No. 159, November 28, 2023). But that hasn’t stopped the General Counsel from pushing the Board to adopt her interpretation or demanding that Regional Directors continue issuing complaints whenever a union complains about employer meetings during an organizing campaign.


Unfortunately, the mere threat of an unfair labor practice (ULP) complaint—especially on the heels of the recent Cemex decision, which promises a bargaining order for even a single ULP during an organizing campaign—has already achieved the General Counsel’s primary goal: to muzzle employer speech during campaigns. Many employers decide to make meetings voluntary and sometimes forego meetings altogether when employees put under peer pressure to avoid the meetings by union organizers don’t show up.


Legal and Practical Challenges

The Act explicitly protects the employer’s right to express views on unionization under Section 8(c) of the NLRA and the First Amendment’s prohibition against government regulation of political speech. This complicates the General Counsel's push for a ban. The statute balances the employer’s protected right to express its opposition to unionization against the possibility that such speech could potentially coerce or intimidate employees. That’s why the Act makes clear that threats or coercive speech crosses the line and violates the statute.

While they chose not to rule on the Starbucks case issue, the NLRB will likely consider the matter soon. In the meantime, several states have enacted their own bans on captive audience meetings, including Oregon, Connecticut, Maine, Minnesota, and New York. Similar restrictions are pending in California, Colorado, Illinois, Maryland, Massachusetts, and Vermont.


As a practical matter, these restrictions, both real and threatened, force employers to make the Hobson’s choice of either exercising their protected right to express their opinion about unions or sitting on the sidelines during an organizing drive (which is the whole point of these government threats). If they choose to express their opinion about unions, these employers are buying a legal battle to defend their free speech rights.


Way too many companies are choosing to avoid the expense and headache of the legal battle. Some make meetings voluntary, although it is very unclear exactly how “voluntary” a meeting must be to satisfy these regulators. Is it good enough to simply let people leave if they ask? Do you have to formally announce that the meeting isn’t mandatory? Do employees have to formally acknowledge that they understand they can leave? It is a completely gray area. That’s why many companies take the extremely conservative route and avoid meetings altogether.


The Importance of Employer Free Speech

While silencing employers makes union bosses giddy (not to mention the government officials they help elect), it’s terrible for American workers. Hardly anyone belongs to a union today. Very few people have any actual experience of what it’s like to belong to a union. Instead, the average worker considering a union must rely on promises from paid union organizers, which often range from puffery to outright lies about what unions actually deliver. Even if they seek information from sources outside the paid salespeople, most of the information in the media and social media are myths and half-truths (from other people with no actual experience).


The bottom line is that other than employers, nobody has any interest in educating workers about the actual realities of collective bargaining or belonging to a union. And those realities are a far cry from what the average voter in a union election thinks will happen after they vote in a union. These employees deserve the opportunity to at least consider the potential downsides of voting in a union.


While most employers' views are negative toward unions, management is expressly prohibited from saying anything about unionization that is a threat or in any way intended to coerce or intimidate workers from exercising their right to join a union. Working people in America are fully capable of listening to both sides of this issue and deciding for themselves what is best for them and their families. And setting up the system in a way that guarantees they will go into the election blind to the realities of collective bargaining and union membership is terrible for workers. But here we are.


The D.C. Circuit's Defense of Employer Free Speech

On March 1st, in the little-publicized case NCRNC, LLC v. 1199 SEIU (D.C. Cir. No. 22-1332, March 1, 2024), the D.C. Circuit gave a full-throated defense of employer free speech that should give employers a lot more confidence. In this case, the Circuit reversed an NLRB ruling that found one-on-one communication between a supervisor and an employee was inherently coercive. In its reversal the Circuit decisively affirmed that non-coercive persuasion by managers is protected speech under the NLRA.


In this case, supervisors were told to distribute anti-union flyers to employees and then to gauge employee reaction to the flyer. The NLRB ruled below that this was coercive and a ULP. However, the D.C. Circuit reversed, stating that these interactions are protected under section 8(c) of the NLRA, provided they do not involve coercion or threats.


There are several notable facts in this case that should give the NLRB pause as it considers the General Counsel’s plea to outlaw mandatory meetings. First, there was no suggestion that the one-on-one meetings in this case were voluntary, yet the D.C. Circuit saw no problem with them. The Court noted, “one-on-one persuasion efforts are protected by Section 8(c) in the absence of any coercion or threats” (emphasis mine).


The Court further stated, “when a manager shares a flyer with an employee and engages in non-coercive ‘one-on-one persuasion,’ that is protected speech under the NLRA” (emphasis mine). Nor did the Board proffer any evidence that the company’s efforts at one-on-one persuasion had a “reasonable tendency” to “intimidate” employees.” Clearly, the D.C. Circuit believes that managers meeting with employees to discuss unions, absent any other evidence of intimidation or threat, falls squarely within the 8(c) free speech protection.

It is very hard to imagine that the same Court that issued this defense of employer speech will go along with the idea that merely requiring employees to listen to that speech is inherently coercive. In fact, the Court went further, saying, “Employers may investigate employees’ views on unionization so long as employers use non-coercive means to discover those views. [R]equiring supervisors to report what they see and hear in the normal course of their day … is not illegal.”. In sum, Northeast’s distribution of flyers and one-on-one persuasion efforts were protected by Section 8(c)” (emphasis mine).


Looking Ahead: The Legal Landscape and Implications for Employers

NCRNC is a shot across the bow to the NLRB and General Counsel. A captive audience ban is a blanket, prior restraint on any speech that union bosses and their political allies don’t like. It’s antithetical to the speech protections on which the US was founded, and the NLRA explicitly protects. The D.C. Circuit will clearly have no patience with attempts to gag order employers or interfere with their right to discuss unions with their employees without direct evidence of coercion.


This decision reinforces the protections employers enjoy to express their stance on unions. It suggests that mandatory meetings without inherent intimidation or threats will not be deemed unlawful. The employer community must embrace the fact that this important Circuit Court is ready to protect the right of employers to meet with their employees—whether those meetings are required or not—and discuss their position on unions.


The NLRB has not banned captive audience meetings. At this point, why would they? Right now, they have the best of both worlds: employers are running scared, and they don’t have to risk a reversal, which would clearly protect mandatory meetings in the future. The D.C. Circuit’s ruling makes clear they will get a swift kick in the teeth when that decision is appealed.


Concluding Thoughts

NCRNC is a wake-up call for employers. Running scared from the threat of a ULP robs employees of important information they need to make an informed decision about unions. It risks poisoning the labor relations environment if a union is voted in since the newly represented employees will be frustrated and disappointed thinking all the promises made were going to quickly come true. And it gives unions exactly what they want: the chance to grab dues from a bunch of ill-informed new members.


The wake-up call arrived. It's time to wake up.

A Tale Of Three Cities: Gig-Economy Drivers Are Paying The Price Of New Minimum Wage Laws

by Kimberly Ricci

It’s a familiar sight these days: supposedly well-meaning lawmakers, often lobbied by unions, believe they are helping workers by substantially boosting the minimum wage. Companies must then pull rabbits out of hats to afford increased labor costs, which leads to higher prices for consumers, decreased demand, and less available work. Who immediately feels that pain? Workers, of course.

 

Recently, we saw this happen in California ahead of the state’s fast-food $20 minimum wage, which is set to go into effect on April 1. That bill was lauded by the SEIU, which promised that 500,000 workers would reap the monetary benefits. Cue widespread rising menu prices, but Pizza Hut is also laying off 1,200 drivers, and other companies are leaning into automation. The overall impact is not great for workers, companies, or consumers. 

 

Will other cities learn from California’s fiasco-in-process? Nope, and in three major cities, similar effects are landing upon app-based drivers.

Minneapolis: Uber and Lyft announced they will no longer operate in the city as of May 1 after lawmakers boosted the minimum wage for ride-hailing drivers. Lyft voiced disappointment in the city council’s decision to make their operations “unsustainable,” Democratic Gov. Tim Walz expressed concern for how the law, along with the Uber and Lyft response, will leave many riders, including disabled people, without an alternative. Additionally, thousands of drivers will now be looking for work elsewhere.

 

Seattle: Uber and Lyft’s reaction in Minneapolis is likely a response to what is happening in Rain City this year after the city council raised the minimum wage to at least $26.40 per hour for app-based food delivery drivers. Very quickly, consumers were naturally shocked to receive $26 coffees and $32 sandwiches. Within two weeks, this led to a cratering demand for food deliveries and drivers reporting that their weekly earnings had been cut in half. Last week, the city council finally realized what was afoot and began mulling over a possible rollback of the law.

 

New York City: This example is a particularly confounding one. In Dec. 2023, food-delivery drivers saw their mandated minimum wage rise to $18+ per hour. Predictably, this led to less work for drivers, but it also left drivers not knowing how much they would be paid because companies can now retroactively choose whether they will pay $30 per hour of “active time” spent delivering food or $18 per hour for total time logged in, including “passive time” spent waiting on deliveries. DoorDash has made it known that both payment options are “unsustainable,” and drivers seem to agree.

 

The takeaway: Although the details differ in these three cities, the impact is the same. Workers suffer from a substantial overnight “boost” to their hourly pay, and collateral damage will likely include many small businesses that will see their sales dwindle due to higher prices.

 

What’s next: Seattle’s lawmakers will decide whether to roll back their ordinance to clean up their mess. 

Healthcare And AI: Will Fear Of Nursing ‘Bots’ Aid Or Harm The Already Stressed-Out Profession?

by Kimberly Ricci

You would be hard-pressed to find a worker who wasn’t, to some degree, afraid of being replaced by Artificial Intelligence. Yet it’s also thrilling to consider that when used benevolently, AI can streamline processes, perform time-consuming rote tasks, and otherwise free up workers from mundane duties so that they can focus on complex details and innovation.

 

Yet unease remains, and plenty of workers have recently wondered whether they should have chosen a “safe” career in which AI couldn’t possibly replace them – like nursing, perhaps? After all, it is no secret that most hospital systems are feeling labor shortages. The World Health Organization (WHO) projects that, by 2030, the healthcare industry will be understaffed by 10 million workers. That problem is worsened when nursing unions call for strikes to gain an edge in pushing for higher pay during contract negotiations.

 

Is nursing really exempt from the AI revolution? Nope, and this is becoming a source of brewing conflict. National Nurses United (NNU) recently sounded the alarm about how “collective action” is needed to prevent hospitals from using “algorithms” to “replac[e] the expertise, experience, holistic, and hands-on approach” of nurses in pursuit of greater profits.

 

A source of this tension: Tech leader NVIDIA has joined forces with a startup called Hippocratic AI to develop voice-based healthcare “agents” that will cost “$9 per hour” (far less than the hourly RN rate in all markets) and can dispense limited health advice via chat sessions that act as patient assessments. They can also quickly scour databases to interpret tests and match symptoms with a wide range of possible diagnoses. The possibilities are not endless, but it’s clear how helpful this AI could be. 

 

If done correctly, this tech could support nurses rather than replace them. Ultimately, this tech could improve workplace morale by supporting overstretched nurses, who will hopefully realize that AI chatbots cannot replace their years of experience and hands-on care. These bots also cannot conjure up empathy and probably have terrible bedside manners. 

 

Yet it’s easy to see why nurses could feel trepidation while gazing upon this new frontier, given these concerns that employers must address:

  • AI does make errors. Will registered nurses be held responsible, legally liable, and in danger of losing their licensure due to an algorithm’s errors, and will their time spent overseeing this technology be a consideration?

  • Can AI be compatible with the Hippocratic Oath of doing no harm? 

  • How inexpensive will the total cost of this AI indeed be? Popular Science points out that these NVIDIA chips are pricey, up to $40,000 in one go. Additionally, they can consume a great deal of power to keep running, supposedly enough to power an entire household. Is it worth potentially losing the intangible benefits of human care?

Those are questions that demand nuanced answers, which will not come quickly. Employers should further note that although there are as many potential benefits as risks while incorporating AI into healthcare workflows, any transition should happen with careful consideration. On a labor-focused note, employers would be best served by treating AI like any other concern: let transparency and open communication help guide the way.

Stories You May Have Missed:


NLRB General Counsel Commits To Strengthening Tech Capacity

Link


Workplace Fragmentation Demands New Organizing Strategies 

Link


UAW And Volkswagen Agree to Unionization Vote On Apr. 17 At Tennessee Plant 

Link


2,300 workers at University of Michigan Health unionize - Detroit Free Press

Link


About Labor Relations INK

Labor Relations INK is published weekly and is edited by Labor Relations Institute, Inc. Feel free to pass this newsletter on to anyone you think might enjoy it. New subscribers can sign up by visiting here.


If you use content from this newsletter, please attribute it to Labor Relations Institute and include our website: http://www.LRIonline.com 


Contributing editors for this issue: Phil Wilson, Greg Kittinger, Michael VanDervort, and Kimberly Ricci.


You are receiving this email because you subscribed to receive our labor relations newsletters and updates. You can manage your email preferences by clicking the link at the bottom of any of our email communications.


About Labor Relations Institute

LRI exists to help our clients thrive and become extraordinary workplaces. We improve the lives of working people by strengthening relationships with their leaders and each other. For over 41 years, LRI has led the labor and employee relations industry, driven by our core values and our proven process, the LRI Way.

Share