Subject: Big News! A New Home for Labor Relations Pros in the empowER™ Community: LRI INK

February 27, 2025

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Big News! A New Home for Labor Relations Pros in the empowER™ Community

by Michael VanDervort

Big news! We’re excited to announce our partnership with HR Acuity and their empowER™ community, the leading online community for employee relations professionals, to create a brand-new segment for labor relations professionals!


empowER™ is a community of over 6,500 members, designed to foster collaboration, share strategies and tackle workplace challenges. This partnership brings labor relations professionals into the fold, creating a dedicated space to connect, learn and lead.


Together, we’ll work to ensure this new segment becomes the go-to resource for labor relations professionals to share insights, address challenges and build stronger, more trusted workplaces. 


You can learn more about this exciting initiative here.

Ready to join the conversation? Sign up for free here.

Shades Of Starbucks? A First Contract Battle In The Banking Industry Is Striking A Resemblance

by Kimberly Ricci

A union’s first contract generally takes over a year to broker after an election, but Starbucks’ negotiations saga has dragged on for so long that it became time for a rethink. Over three years after their first cafe unionized, both parties recently agreed to mediation, and baristas are more than frustrated over a lack of progress. Both parties also couldn’t also cross the finish line after nearly a year of mass negotiations for a “framework,” which was intended to be a template for 500+ individual cafe contracts.


Similar vibes are beginning to pop up after Wells Fargo became the first major U.S. bank to see branches unionize. According to the CWA’s Committee For Better Banks initiative, workers at 25+ out of 4,300 Wells Fargo branches have unionized, and negotiations began last November with Wells Fargo United-CWA aiming to secure a national contract for all unionized branches. Now, Wells Fargo might have taken a page from what Starbucks has been going through and decided to nix the national phase. 


The banking giant has now declared their intent to negotiate separate contracts with each of the 25 unionized bank branches. It’s a strategy that the union is resisting with Wells Fargo reporting that CWA’s attorneys are ignoring a list of proposed bargaining dates specific to each location. 


That union refusal is no surprise since a master contract could simplify matters for both sides, but Wells Fargo might feel that a master contract would take too long to achieve. Alternatively, the bank could be using this switch-up as a bargaining chip for CWA to lower their demands, since an individual-branch contract structure risks collapsed negotiations further down the line, which could heighten decertification risks for the union.


Wells Fargo hasn’t clarified its rationale for side-stepping national negotiations, but if push comes to shove later at the NLRB, it could face accusations of bad faith bargaining. This might not prove to be a risk worth taking with so much uncertainty at the Board, but we’ll see how that goes.


Either way, it’s clear that the bank would like to avoid falling further into a Starbucks-like situation, wherein hundreds of other branches could unionize while national negotiations potentially drag forth into infinity. Also like Starbucks, Wells Fargo is a canary in the coal mine due to being the “first” in an industry to be successfully infiltrated by a deep-pocketed union.


A few more related developments:

  • Wells Fargo also recently saw a first non-branch location unionize when a group of investigators – who handle external complaints from customers and internal allegations on workplace issues – joined Wells Fargo Workers United-CWA. 

  • The NLRB alleged that Wells Fargo attempted to prevent “a fair unionization vote” due to workers at an Atwater, CA branch voting against the union shortly after a majority of workers signed cards. 

Given the current paralyzed status of the NLRB, it’s hard to imagine a quick resolution on any of these issues, but we’ll be watching.

Retail Roundup: The Grocery Industry As Testing Ground For A Paralyzed NLRB

by Kimberly Ricci

President Trump’s recent Monday Night Massacre at the NLRB included not only the expected move of firing General Counsel Jennifer Abruzzo but also the surprise removal of member Gwynne Wilcox. This has, as our own Michael VanDervort pointed out, left both unions and employers in an odd limbo where labor disputes may not be resolved. 


Trump has since installed William B. Cohen as Acting General Counsel, but the board remains a member short of the quorum required to issue decisions on labor disputes. The president could eventually replace Wilcox, but for now, the chaos remains, and we are observing real-time effects over an April 2024 union vote at a Chicago-area Trader Joe’s location.


What transpired during that vote is complicated, but the outcome is a prime example of a case suited for the board, given that the result was 70-70, with one contested vote remaining sidelined. A previous hearing indicated that the board would lean toward counting the vote of Brandi Hewitt, who made clear that she voted in favor of joining the union. However, the company announced plans to appeal because Hewitt was reportedly a temp worker from another Trader Joe's location and wasn’t eligible to vote.


And now? No NLRB decision will be forthcoming until Trump fills Wilcox’s spot. He’s given no hints of doing so, and on its face, this move might seem friendly to business, but a lack of agency guidance places employers in grey legal territory, which could backfire in the long run.


A few more updates from this industry:


King Soopers: In Colorado, a five-city strike is over after the company and UFCW agreed to a 100-day “period of labor peace.” The union previously rejected the company’s offer of $4.50 per hour raises across-the-board.


Costco recently raised non-union workers’ pay, thereby bumping top hourly clerks up to $30.20 per hour with annual $1 raises to follow. Predictably, this has irritated the Teamsters due to these raises landing during contract renewal negotiations for their representation of only 8% of Costco’s workforce. The Teamsters want credit for these non-union raises that are separate from the newly reached deal, but Costco also delivered $1 raises a year ago, and the company is known for top-tier retail wages.


Stop & Shop: The northeastern U.S. chain is embroiled in a Teamsters battle, which could lead to permanently shuttering a Massachusetts distribution center. According to the company, that will be the case if the Teamsters push ahead with a strike threat rather than agree to place hourly workers on the same health plan used by Stop & Shop management. 


A bit of history: Back in 2019, an 11-day strike by 31,000 workers reportedly cost $345 million in damages for Stop & Shop. At this point, the company considers closing the location to be less of a financial strain than another strike, which is certainly one way to deal with a union. 

The 4 Leadership Shifts - Wilson Joins The State of Work Today Podcast

by Michael VanDervort

Phil Wilson, author of the upcoming Leader-Shift Playbook, joins host Tim Glowa on a new episode of the State of Work Today podcast to share key leadership insights from his book. In this episode, Phil explores four essential shifts that can transform how leaders engage with their teams:

Embracing Vulnerability

Great leaders aren’t afraid to admit they don’t have all the answers. Phil highlights how acknowledging challenges and uncertainties builds trust, fosters authenticity, and strengthens team cohesion.

Challenging the 'Hero Assumption'

Believing you must always be the problem-solver can undermine your team’s growth. Phil encourages leaders to shed the “hero” mindset and focus on empowering others—because collective input leads to better solutions.

Implementing Practical Leadership Exercises

Drawing from his book, Phil shares actionable strategies to revamp leadership styles. These exercises promote approachability, enhance communication, and foster meaningful team connections.

Closing the Gap Between Intention and Impact

By making these shifts, leaders not only improve retention but also inspire teams to reach new heights.


Listen to the full episode here and discover how these leadership shifts can transform your workplace.

Gen Z’s Impact on the Workforce: What the Whole Foods Union Vote Signals for the Future of Labor

by Milan Cunningham

The LRI intern is taking over the INK newsletter today.  Check out this article by Milan Cunningham.


The recent union election at a Whole Foods Market in Philadelphia, where employees voted 130-100 to join the United Food and Commercial Workers (UFCW) Local 1776, adds to the ongoing conversation about labor movements in retail and corporate workplaces. While union efforts at companies like Starbucks, Amazon, and Apple have been making headlines, this Whole Foods vote is notable because it marks the first unionization within the company since Amazon acquired it in 2017. While it is not the first Whole Foods union, it is the latest in a growing trend of labor activism within large corporations.


With Gen Z expected to make up 30% of the U.S. workforce by 2030 (Marsh McLennan Agency), their expectations around wages, work-life balance, and job security are shifting how businesses approach labor. Some younger workers see unions as a leverage tool for better pay and workplace protection, while others question whether they’re the right solution. That raises a big question: is this the start of a more significant labor movement, or is it just another isolated case?

Gen Z’s Workforce Growth: What the Numbers Say

Gen Z’s influence on workplace culture is growing as it continues entering the workforce. Research from the Pew Research Center shows that Gen Z is on track to be the most educated generation yet, with higher college enrollment rates than any previous group. But despite their education, many young professionals realize that a college degree doesn’t automatically lead to financial security, especially as inflation and the cost of living keep rising.

Workforce data points to some key trends:

That said, just because younger workers generally support unions doesn’t mean they’re rushing to join them. Many Gen Z employees prioritize flexibility, remote work options, and personal career growth—things that don’t always align with traditional union structures. This could complicate unionization efforts as businesses determine how to balance worker demands with operational needs.

The Generational Reality Divide: How Gen Z Views Work Differently

One of the most significant differences between Gen Z and older generations is how they view work itself. Many Baby Boomers and Gen X workers built their careers around long-term stability, often staying with one company for years or even decades. But Gen Z, shaped by recessions, layoffs, and the rise of gig work, tends to see jobs as more temporary and transactional.

On top of that, social media has completely changed the way young workers talk about labor issues:

  • Workplace complaints and organizing efforts often start online, sometimes before they ever reach HR or management.

  • Viral trends like "quiet quitting" and "corporate gaslighting" have reframed discussions about burnout, work-life balance, and employee rights in ways that older generations may not relate to.

  • Information spreads quickly but so does misinformation—leading some Gen Z workers to develop unrealistic expectations about unions, labor laws, or workplace policies.

This generational divide is vital because it means that younger workers may approach employment and workplace activism from an entirely different perspective than their older coworkers or employers. Conversations about wages, job conditions, and unionization aren’t just about policy—they’re also shaped by the online spaces where young people get their information.

The Role of Social Media in Labor Movements

Unlike past labor movements relying on in-person organizing and union meetings, Gen Z uses social media to mobilize almost instantly. This has sped up how workplace activism spreads and comes with challenges.

Why digital labor activism is effective:

  • Speed – Workplace issues can go viral in hours, forcing companies to respond faster than they would through formal labor processes.

  • Accessibility – Workers don’t have to be union members to participate in labor activism. Platforms like Reddit, TikTok, and Discord allow employees to discuss workplace issues anonymously.

  • Public pressure – Companies are more aware than ever that lousy press can lead to reputational damage, which sometimes pushes them to act more quickly on employee concerns.

Challenges of social media-driven organizing:

  • Reactive, not strategic – Viral outrage can escalate workplace disputes fast, but that doesn’t always translate to long-term solutions.

  • Misinformation spreads fast – Some discussions about labor rights and unionization aren’t always accurate, leading to confusion about what unions can and can’t do.

  • Companies are adapting – Businesses are monitoring employee discussions on social media more closely and taking steps to address issues before they gain momentum.

Conclusion: What Does This Mean for the Future of Labor?

The Whole Foods union vote is just one example of how younger workers engage with labor movements. Still, it doesn’t necessarily mean there will be a nationwide shift in union membership. While Gen Z generally supports unions more than older generations, their work preferences—like flexibility, remote options, and career independence—don’t always fit traditional union models.


Stories You May Have Missed:


White House Moving to Fill Open NLRB Seats, Agency Chair Says

Link


Starbucks Employee's Constitutional Challenge to Labor Board Structure Fully Briefed at DC Court Of Appeals

Link


Teamsters take part in 2nd picket at Stop and Shop distribution center 

Link


Picketing May Have Peaked but Union Strike Totals Remain High

Link


Trader Joe’s union notches uncertain win amid backdrop of Trump-era federal labor landscape

Link


About Labor Relations INK

Labor Relations INK is published weekly and is edited by LRI Consulting Services, Inc. Feel free to pass this newsletter on to anyone you think might enjoy it. New subscribers can sign up by visiting here.


If you use content from this newsletter, please attribute it to Labor Relations Institute and include our website: http://www.LRIonline.com 


Contributing editors for this issue: Greg Kittinger, Michael VanDervort, and Kimberly Ricci.


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About Labor Relations Institute

LRI exists to help our clients thrive and become extraordinary workplaces. We improve the lives of working people by strengthening relationships with their leaders and each other. For over 41 years, LRI has led the labor and employee relations industry, driven by our core values and our proven process, the LRI Way.

 

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