Artificial Intelligence (AI) is rapidly becoming a fixture in the workplace, streamlining tasks, improving productivity, and collecting valuable data. But with these benefits come challenges—especially for employers navigating labor relations in this new landscape.
The U.S. Department of Labor (DOL) recently released guidelines on the use of AI in the workplace, and the message is clear: protecting workers’ rights needs to be front and center. Employers must consider how AI affects their workforce, especially in unionized environments.
Here’s what employers need to know to stay ahead.
AI and Worker Empowerment: Unions Have a Say
One key takeaway from the DOL guidelines is the importance of worker involvement. In unionized workplaces, rolling out AI without worker input is risky. Unions are already pushing back, trying to ensure that AI doesn’t replace jobs or erode working conditions. Employers should expect collective bargaining proposals that set clear parameters around AI usage, from performance monitoring to task automation.
Industries like entertainment are leading the charge, with unions such as SAG-AFTRA and the WGA negotiating limits on AI-generated scripts and digital replicas. At ports, the International Longshoremen’s Association is resisting fully automated systems. These are clear signs that AI’s impact on labor is at the top of many unions' minds.
AI Can’t Be Used to Undermine Union Activity
Employers should be cautious about using AI for surveillance, particularly when it comes to union activities. The National Labor Relations Board (NLRB) is paying close attention to how AI is used, especially if it interferes with workers' rights to organize. The DOL has made it clear that AI tools designed to track or suppress union activity could land employers in hot water.
NLRB General Counsel Jennifer Abruzzo has urged the adoption of frameworks that protect employees from invasive surveillance and algorithmic management systems that may interfere with union organizing or other protected activities.
Health, Safety, and Pay—No Cutting Corners
AI is undoubtedly a powerful tool for boosting productivity, but it can’t come at the expense of workers' health, safety, or fair wages. AI-driven systems must comply with wage and hour laws, and employers must ensure that AI doesn’t push workers beyond safe limits or interfere with legally mandated breaks. The DOL is watching closely to make sure AI is used in ways that support workers, not harm them.
Full Transparency: Know What Your AI Is Doing
Employers must be transparent about how AI is used, especially if it affects hiring, performance evaluations, or other employment decisions. The DOL encourages businesses to openly communicate with employees about AI's role in the workplace. Workers should know how AI influences their jobs and have a say in its implementation.
In what some call a proactive move, Microsoft has partnered with the AFL-CIO to set industry standards for AI development. This kind of engagement shows that businesses can work alongside unions to find responsible ways to integrate AI without sacrificing transparency or trust.
Upskilling Is Key: Don’t Leave Workers Behind
AI is transforming jobs, but it shouldn’t lead to layoffs if employers proactively retrain their workforce. The DOL encourages employers to focus on upskilling and reallocating employees as roles shift due to AI. Training and professional development opportunities can help workers adapt to the new technology, making the transition smoother for everyone involved.
The bottom line? AI is here to stay, but how employers use it can impact your organization and your people. For employers, the smart play is staying transparent with workers and compliant with developing labor laws.