Why is it important for your team members to trust top organizational leaders?
Well, because this trust in organizational leaders is linked to employees’ intention to stay, compliance with strategic decisions, and unit performance. For starters.
The struggle is that in most companies front-line employees rarely deal with top leadership. Which is why it is much more common to feel something like intimidation (rather than safety) when interacting with senior management. So how do we go from intimidation to trust?
One recent study makes the argument that the key to creating trust in top organizational leaders is to create trust between employees and their direct supervisors. Trust will then "trickle up."
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