Subject: PaymentsNEXT: Global retail technology report; conversational commerce is a growing voice

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PaymentsNEXT: 2018 global retail technology report;  Capgemini conversational commerce global research
Our payments industry news includes highlights from two valuable research reports. The first is a look at Honeywell/PlanetRetail's 2018 retail technology trends and the second report is Capgemini's  global research study of conversational commerce adoption and trends.
Speaking of conversational commerce: It’s growing says Capgemini

A new global survey of 5,000 consumers by Capgemini shows that conversational commerce is finding its voice with online shoppers. The research highlights the opportunities ahead for retailers who provide voice shopping as a way to engage in a growing new e-commerce channel with consumers. Read more…
Technology insights: Honeywell 2018 Global Retail Research Study

A new retail research report from Honeywell/PlanetRetail provides valuable insight into the impact of digital transformation on retailers and the challenges of providing customers with a seamless in-store and online shopping experience. Read more…
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