Subject: Payments NEXT Jan 11 newsletter: Amazon, clicks-to-bricks, US Bank complaints, payments news roundup

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Payments NEXT news: Amazon Dash, e-Commerce myths, US banks with most complaints, clicks-to-bricks growth, global news roundup & more
The first full work week of the New Year was a busy one with lots of news, including Germany’s clampdown on Amazon Dash buttons and an Amazon ring security problem. We look at a report that identifies a long list of US banks that got hundreds of thousands of customer complaints. We've got insight into the growing number of former online-only sellers who are now opening retail stores as part of a clicks-to-bricks trend. We’ve also got our usual Friday news roundup to take you through the weekend. Good reading!
German court says “Nein” to Amazon Dash Button

A German court has ruled against Amazon and its Dash Button saying the device does not provide adequate consumer product information and therefore breaks consumer protection law in Germany. Dash Buttons are thumb drive-sized devices consumers can use to quickly reorder their favorite products with fast, free Prime shipping on Amazon’s mobile app or website. Read more...
Clicks-to-bricks retail growing fast in US

While the traditional department store sector continues to close stores, former online-only retailers are expected to open 850 stores in the US in the next five years, according to a new report from real estate management firm Jones Lang LaSalle (JLL). Along with Amazon, JLL reports that more than 100 former e-commerce-only stores are planning to transition from clicks-to-bricks retail and seeing positive sales as a result. Read more…
Myths vs Facts: Debunking 3 common e-commerce misconceptions

When it comes to expanding e-commerce business outside of local borders, there are many false facts floating around for online merchants. The truth is there are many different payment options that specific global regions prefer. Many US-based online retailers are misinformed about local payment methods and the benefits they can bring to their business as well as to global consumers. Read more...
Which US banks got the most customer complaints in 2018?

Banks are the businesses most consumers love to hate. Enough so that the US Consumer Financial Protection Bureau (CFPB) received more than 244,114 complaints against US financial institutions in 2018. There are many ways to choose your bank but a new report from LendEDU identifies which banks received the most complaints and those that never received any complaints in 2018. Read more...
Jan 11 Global payments news roundup

This week’s global payments news roundup is loaded with news you can use starting with Amazon Ring security camera’s own security and privacy problems and plans for its Whole Foods subsidiary to add new suburban US locations. Brands and Amazon are wrestling with who controls branding and marketing materials in delivery packaging. High-fives at Target where store and website sales were up 5.7% in 2018. All that and more. Read more...
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