Subject: The Estée Lauder Co. CIO Michael Smith on driving simplicity

Lessons from designing for every audience and dabbling in the metaverse

When you work in a company with multiple brands, regions, and functions, complexity is a given — and that’s on top of the complex nature of technology itself. At The Estée Lauder Companies, CIO Michael Smith knows that complexity comes with the territory, and it’s one of the reasons driving simplicity is a key value for his IT organization.


After we wrapped our conversation for the Tech Whisperers podcast, Michael spent some more time discussing what it takes to simplify the complex, the importance of designing for every audience, and how his team is expanding omni-experience into the metaverse. Check out that exclusive bonus content here.

Next Week! IT Leadership Legend Charlie Feld


No one has had a greater impact on our profession than Charlie Feld. He is a true industry legend. Charlie shaped the CIO role decades ago and went on to change the narrative about technology. He is credited with transforming entire industries. In fact, this giant among giants has so much leadership wisdom to share that we couldn’t fit it all into one episode! Tune in next Wednesday for a special two-part episode as Charlie shares learnings from 55 years of transformation, leadership experiences, and battle scars, as well as his views on the challenges today’s digital leaders are confronting.

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