Subject: CIO-turned-CEO Kevin Hart on developing successful IT leaders

How the Segra chief exec builds high-performance IT cultures

Kevin Hart’s journey from CIO to CEO is a story of intention and grit, with an equal focus on lifting others as he’s climbed. More than 50 leaders have been through the program he put together called CIO University, and countless others have benefitted from his mentoring and teaching.


After we spoke for a recent episode of the Tech Whisperers podcast, Kevin shared a bit more about why he’s so intentional about growing leaders and what it takes to develop and sustain a world-class IT team. He also offered advice from the chief executive’s vantage point for technology leaders who want to make the biggest impact.

Next Week! United Airlines CISO Deneen DeFiore


Next Whisperers Wednesday features the first chief information security officer to join us on the podcast, Hall of Fame CISO Deneen DeFiore.


Deneen has cracked the code on what some believe is an impossible job: creating clarity in a sea of complexity. Tune in as she discusses her leadership playbook and shares how she balances the need to secure the business with the need to enable digital transformation, innovation, agility, and business results.

CIO Roundtable Series

5 CIOs on Building a Service-Oriented IT Culture

Today’s most successful CIOs recognize that service missteps can make or break their team’s reputation. A culture of service excellence ensures that the IT organization is viewed and heard as a valued partner to the business.


For the second installment in our CIO Roundtable Series, Brian Abrahamson, Renee Ghent, Karen Juday, Dr. Miloš Topić, and David Vidoni discussed the mindset, skills, mission, and metrics CIOs should be paying attention to in order to achieve service excellence.


Read on for their advice on how to build and sustain a service-oriented IT culture and workforce, and where to begin in your organization.


This is part two of our CIO Roundtable Series. In part one, 7 CIOs discussed building a consultative IT culture. Our next roundtable will explore the topic of leading change.