CIO Roundtable Series 5 CIOs on Building a Service-Oriented IT Culture Today’s most successful CIOs recognize that service missteps can make or break their team’s reputation. A culture of service excellence ensures that the IT organization is viewed and heard as a valued partner to the business.
For the second installment in our CIO Roundtable Series, Brian Abrahamson, Renee Ghent, Karen Juday, Dr. Miloš Topić, and David Vidoni discussed the mindset, skills, mission, and metrics CIOs should be paying attention to in order to achieve service excellence.
Read on for their advice on how to build and sustain a service-oriented IT culture and workforce, and where to begin in your organization.
This is part two of our CIO Roundtable Series. In part one, 7 CIOs discussed building a consultative IT culture. Our next roundtable will explore the topic of leading change. |