Subject: Friend Our July update is here

 

Asalamu Alaykum warahamatullahi wa barakatuhu Friend


What a changed world we are experiencing now? And just as we thought things were getting back to ‘normal’ we see the ‘second wave’ coming!


At NZF, we deal with such variations and uncertainty in people's circumstances daily. Apart from our on-going services we provide to the poor and needy in our community, we are also progressing with all our well-being community link programs, as part of holistically addressing issues affecting us.


More recently, we have been on the front-line in Victoria with the shut-down of the housing towers where approximately 50% of the residents are Muslim. Now that all the ‘hype’ has died down, NZF is still working with the relevant organisations and individuals to ensure that any residents that do not qualify for any of the government help, that we are there to support them.

 

You also may have noticed that we have been very active in keeping you informed as part of our promise of being transparent. This is sometimes a tough act to balance as we sometimes get feedback that we send too many emails. For me, it is better to over communicate rather then leaving people guessing and then drawing their own conclusions. We are passionate about what we do and honestly appreciate the support we get from you, hence why we spend a great deal of time preparing and sending updates. From this month, we are committing to sending you monthly updates that will provide you with an overview of everything that we are working on, to better this community that we all live in. We have structured the emails, so that you can read it all or choose the sections that are of interest to you.


I do hope that you find these updates beneficial and as always, would love to hear your feedback.


Your brother,

Abu Muneer Ismail Davids

CEO, National Zakat Foundation Australia

Case Management

TARGET 3 DAYS!

 

Due to Covid19 we experienced the largest increase in cases in one month in May since we were established in 2013. We anticipate another spike in the next few months and possibly in October, once some of the government benefits stop. However we have re-engineered our process in managing our cases in order to improve the turn-around time.


The average time it took us to manage a case from the time someone contacted us (non-urgent cases) was about 2 to 3 weeks. Earlier this year we set a target to reduce this to 3 days. Even though in May our case load was 4 times our monthly average, we have now managed to reach that performance target of 3 days, even improving it to 2 days last week. An immense effort by our dedicated distribution team, Alhamdulillah.


Case numbers for the past 4 months below:

March

316

April
517

May

1,106

June

256

Case Insights

 

In this section I would like to highlight either a case or a situation that stood out for me over the last month. I have been saddened by two cases that I had to personally get involved in, both being helping elderly parents where the children have no interest or concern about their elderly parents well-being, to the point where we had to arrange food for them.


Yes my fellow Muslims, these are matters that we have in our own community! It brings me to tears and pain to see our elderly being treated in such a manner.


So my message to those who have elderly parents, no matter what your parents have done, Allah has instructed us to be kind and gentle towards them. Don’t for one minute think, you will fix it one-day, as you never know, they may be gone before you decide to be forgiving. Let Allah be the judge, but don’t for one moment think that your parents will forgive you on the day when each person will take their rights.

Our Programs

The top 5 programs


Thank you for responding to our recent email to nominate the programs that you felt were the most important. We had an overwhelming response and while we wanted to focus on 3, we have decided to develop a structure so we can do upto 5 insha Allah.


Some of you have also expressed a desire to assist and provided your suggested priority programs. Jazakallah Khairan for that and we will be in touch soon insha Allah.


The programs we are currently finalising are:

  1. Yateems (Orphans)  

  2. Muslim Foster Care

  3. Domestic Violence

  4. Muslim Refugees and Asylum Seekers

  5. Mental Health

We will send you more updates on these programs in our next monthly update insha Allah

Local Qurban 2020


Once again we are reviving the Sunnah of offering Qurban not only locally but also providing the option to keep a portion for yourself. This year we aim to assist 500 families (an increase from 200 families we assisted last year) insha Allah. The demand has been great and our Qurban is nearly booked out. So don’t miss out. You can click here to book your Qurban with NZF.


Note: Due to logistics, we are only able to provide collection options for your portion in Melbourne and Sydney.

Dhul Hijjah 2020

Dhul Hijjah is nearly here


This year is going to be a very different and sad Dhul Hijjah for many, including myself. We have been thinking about how we can add a difference to your Dhul Hijjah and have some exciting ideas that you'll see coming your way very soon. Keep an eye out for them and insha Allah we hope this year will be a Dhul Hijjah with a difference in a good way!


P.S. The first 10 days of Dhul Hijjah (as with the last 10 nights in Ramadan) has great rewards, so if you want to get a head start and sign up to automated Sadaqah payments for the 10 days of Dhul Hijjah, you can click here and schedule them right now!

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