Law firms face business challenges, including economic uncertainty and adjusting to evolving post-pandemic remote work environments.  For many firms, these business challenges present opportunities to effect longer-term, transformative change.   In addition, research reports indicate that a substantial percentage of law firm senior legal administrative support professionals have or will be retiring in the next five years and that lawyer support needs and demographics are quickly shifting.   Avoiding change is not an option.   

Law firms with successful outcomes leverage administrative support teams and lower-cost support models.  Our solutions often include efficient teaming models, centralization of support services delivered with lower-cost resources, improved turnaround times for firm lawyers, and better staff coverage models focusing on more productive, timely lawyer request turnaround. 

We help you define and manage change, drive planned and enhanced communications, optimize lawyer and staff buy-in and adoption, identify policy change, and design and deploy process design and improvement.  A proven 450+ task structured project plan, best practices, and existing templates facilitate the journey. We design and deploy modern teams and organization models, including skills, career advancement, roles and responsibilities, preliminary and draft position descriptions, and training. Last, we apply industry-leading 3^rd party automation to support the new structures. 

We are helping clients achieve better than 10:1 lawyer to legal assistant ratios. Clients need to get it right the first time. Leverage us to help, as we have consistently delivered with unparalleled success.

Who we are:

Unbiased Consulting is the leading consulting firm specializing in law firm operational and efficiency improvement, cost reduction, and profit margin growth. Our consultants have decades of experience serving large and mid-market law firms as both employees and consultants. Unlike most others, we are independent and our focus is solely on our clients.

Contact us via email at info@unbiasedconsulting.com or call us at 312.967.6317 to discuss how to best transform your firm to modern, highly effective administrative teams and models.