Hello Friend

We’ve all seen those dramatic 1-star reviews—the ones where you wonder, “What really happened?” Well, let me give you a peek behind the curtain, and trust me, this one’s worth a chuckle (and a discount)!

A few days ago, a customer walked into our store, three weeks after purchasing a telescope, and demanded a refund. We’re all about customer service, so we asked him to show us the problem. Turns out, the telescope wasn’t broken—it just needed fresh batteries. Once we popped in new ones, it worked perfectly! This customer even showed us photos he’d taken with it, proving the scope was working just fine.

But instead of a “thank you,” we got a meltdown. The customer raised his voice and became verbally abusive toward Anthony, one of our team members. Now, we don’t tolerate abuse in our store, and I only stepped in as a last resort to protect our staff. After some colorful language and more demands for a refund, the customer stormed out, threatening to leave a bad review. And sure enough, that 1-star gem appeared shortly after.

So, what’s the takeaway? Sometimes people just won’t accept the facts—even when they’re staring through a fully functioning telescope! But we’re turning that 1-star energy into something positive for YOU.

For the next 24 hours, use the code: DICK (yes, inspired by our memorable customer) for 5% off regular-priced items. The discount ends September 5th at 6pm, so act fast! Please note, it doesn’t apply to sale items—just our regular-priced gear.

Here's the link: https://khanscope.com/discount/DICK

Thanks for sticking with us, and for understanding that behind every 1-star review, there’s a story. We’re always here to help you, minus the drama.

Clear skies and fresh batteries,

Ray Khan
Khanscope.com