| Hi,
Note: see why I don't use this support desk software below...
It’s no secret that SERVICE sells
And in the face of skyrocketing competition, customer support has a massive impact on your profitability.
Maybe you’re ‘winging it’, trying to do everything manually, perhaps via email?
Or are paying HUGE monthly fees for software that only does half of the job.
Either way, it's going to hold your business back"
so here's the solution: MotoSupport - the world’s 1st STANDALONE Support Desk Solution
This powerful software makes it point & click easy to deliver PREMIUM support to both customers and prospects.
It makes you look like a PRO while saving you massive amounts of time & money over existing products.
Here’s a quick overview of the features built-in to the software:
- Handles UNLIMITED products & brands
- Add UNLIMITED users & even assign agents to different products
- 1-click email integration with over 20 autoresponders
- Automated support ticket generation
- Instant, real-time notifications of new support requests
- INCLUDED mobile app lets you or your team reply to support questions from your phone
- Auto-reply lets you send professional replies even when you’re offline
- Customer Satisfaction Surveys - ideal for social proof and improving your support
- Detailed Support Updates - send summaries of each ticket by email to customers
- Agent Performance Reports - see at-a-glance how each support member is performing
Bottom line?
MotoSupport is the ONLY support-desk software you’ll EVER need!
So, back to the obvious question, why am I not using it myself (yet)?
The support desk I use costs $499 for the standard version...
I 'inherited' a full version (that has more than I actually need) from an old business partner who had done some development work for them and ended up with a spare license for free.
and as I've been using it for quite a few years I have a LOT of help documents/responses built in that will take a lot of time to transfer.
I tried several support desk systems in the past, and if MotoSupport had been around back then I'd have grabbed it without hesitation!
I strongly suggest you do so now...
Choose from self-hosted or fully-hosted plans here:
|
| | Kind regards,
Matt Garrett
How To Get In Touch:
support@gazmat.com
Blog: MattGarrett.com
Facebook: Facebook.com/MattGarrett.com
email: askmattg@gmail.com
Twitter: Twitter.com/MattGarrett/
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