Welcome to the August 2018 edition of our Members Only newsletter.
This month I want to highlight a key feature at SparePartsKnowHow and share with you an enquiry I received this week,
Online Coaching
Did you realize that we have an online coaching service?
Many people view this as one of the major benefits of membership at SparePartsKnowHow because this is the only way you can get a direct line to me to answer your spare parts management questions.
Can’t find the answer to YOUR key question?
Unsure of where to look for the content that addresses your issues?
Confused about the meaning of any of our content?
Can’t get momentum for your project?
Unsure of a the meaning of a specific term?Need advice on any aspect of spare parts inventory management?
Then you can just 'Ask Phill'!
Service Spares Vs Spare Parts
This week one of our members asked a question about the difference between service spares and spare parts. Here is my answer:
In answer to your question here are the definitions note on page 253 of my book Spare Parts Inventory Management:
- Spare parts are parts kept by the owner/user of the equipment for the purpose of maintenance and operational support.
- Service parts (sometimes called service spares) are kept by a service provider for the purpose of providing customer service (such as an appliance OEM or auto service center).
- Wholesale parts are kept by the OEM or a third party for the purpose of sale to either the owner/user of equipment and/or the service provider.
Hopefully you will also find this useful.
(BTW: we will soon make an announcement on a new service parts training course - watch this space!)
Virtual Round Table
Each month I will highlight the Virtual Round Table sessions as this is your opportunity to participate in a live, online, forum involving other members (and me!). This gives you the chance to hear what others are doing and to share your own experiences.
The sessions are held in the second week of each month and to cover the time zones of our global membership we hold two sessions. Please note that you do need to register 24 hours in advance to attend.
This month we will hold an 'Ask Phill' open mike. Come along and ask any question you like!
You can check the session times (and register) here. These sessions are only as good as the people who participate so your participation is encouraged.
