That is a quote from the latest article in the series: 7 Things That Every Senior Manager and CFO Should Know About Spare Parts Management. In Part 4 I talk about why spare parts management is fundamental to achieving your company's business strategy.
I know that some people will dispute this claim, but when you consider the impact that poor spare parts management has on equipment OEE, costs, and labor efficiencies, its hard to not see that spare parts management is a key support system for customer acquisition, customer retention, and profit maximization
Without a robust system for spare parts management, that includes stock level decision making, effective storeroom management, and spare parts maintenance, organizations will suffer a series of outcomes that will reduce their OEE and increase expenses.
This is all explained in the full version of the article.
