Subject: ➡️What Should Be Included In Your Operations Manual

This list will help get you started

INNsider Tips

For Hotels-Resorts-Inn-Bed & Breakfasts etc.

 
Listen to INNsider Tip #013 podcast on Spreaker

Welcome to the INNsider Tips.


In the last couple of INNsider Tips, I looked at your operations manual. Today’s INNsider Tip, What Should Be Included In Your Operations Manual.


1) The location of your site Reason: Your location will tell you a lot about your business.


2) Training It is imperative that you have this aspect of your operations manual model correct. The training must be step-by-step, and easy to understand by even the lowest possible skill level. You should also be specific on how your training will proceed.



Continue watching, listening reading for five more items to include in your operations manual...


Listen to INNsider Tip #012 podcast on Spreaker

Welcome to the INNsider Tips.


In today’s tip, I am going to talk about Your Operations Manual Mindset.


Statistically, nine out of every 10 businesses fail within the first five years, while 75% or more of franchises succeed. This is why you should not look at your hospitality property as an independent business but as a franchise.


When designing this manual, you must always have in the back of your mind,


Continue reading and I'll share other things you need to be thinking about...


Listen to INNsider Tip #011 podcast on Spreaker

Welcome to the INNsider Tips.


In the last episode of INNsider Tips, I started looking at operations manuals. For the next few tips, I am going to dive further into what you should consider for your operations manual and Why Operation Manuals Need Checklists.

 

Why do you need an operations manual full of checklists– consistency!

With this step-by-step system in place, you will be ensured your employees will retain consistency and the chance to show real pride in their work.

 

So, you might ask, "What should I have a checklist for?" the simple answer-

 

EVERYTHING!

 

Continue reading or watching and I'll give you some examples...


 


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Keystone HDC, Ober, Remscheid, NRW 42899, Germany

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