Many of the tips I will be sharing come from decades of experience in the hospitality and travel industry and the best practices of established larger hospitality property brands. To take advantage of these tips, make sure to subscribe.
You will be able to find us by signing up for the INNsider Tips Podcast, keystonehpd.com and YouTube.
But before we start with our first episode
Do you know how to get more views on your property's website?
How about the right interview questions to ask to find the perfect employee candidate?
Do you have a checklist for your bed and breakfast?
All these and more, are all available as eBooks and they are yours for free.
Help grow your business and get them now.
You can find them at KeystoneHPD.com
Now, who am I?
I am Gerry MacPherson, co-founder of Keystone Hospitality Development Consulting, a group of travel authorities that have come together with decades of hospitality property visitation experience.
We have spent thousands of nights in properties of all sizes and classes worldwide, conducting countless site inspections for several world-class tour and travel companies, as well as received feedback from 100,000's of customers.
This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.
Continue reading to see the first series of video tips...