Welcome to INNsider Tips.

In today's INNsider Tip, I will share the Best Recruitment Strategies.

I have seen hospitality property owners go from one extreme to another when it comes to their hiring process.

One property owner might take the time to study the candidate and ask thoughtful questions while another might look at a new person and say "Do know how to use a computer? Okay, you are hired."

For it to work, the interview process has to be consistent. It has to be scripted the same way every time.

As in all other tasks in your hospitality property, your hiring process should be documented in your operations manual.

Continue watching, reading or listening and I'll share what else you need to do...