Subject: ➡️Tips For When Guests are Complaining

Trained staff who are proactive, can find unhappy guests

INNsider

Tips

For Hotels-Resorts-Inn-Bed & Breakfasts etc.

 

Resent Episodes

INNsider Tips #058

In today’s INNsider Tip, I will talk about Training Employees To Ask For Complaints.

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INNsider Tip #057
In this INNsider Tip, I will talk about How to Get Guests to Tell You Their Complaints.

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INNsider Tip #056

In this INNsider Tip, I will talk about How to Handle Customer Complaints.

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This ebook is designed for hospitality property owners & managers who do not have the benefit of a ready-made organizational structure, branding and marketing that chain properties provide.


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Keystone HDC, Ober, Remscheid, NRW 42899, Germany

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