Have you seen the Post COVID-19 Action Plan for hospitality properties? If not, you need to check it out. You can do that by visiting KeystoneHPD.com/PostCovid19ActionPlan
Decide on how you want your customers to see you.
Aim for your customers to think of your brand, your property almost like a living, breathing person they can trust. They need to feel comfortable with the idea of choosing your property when they have many other options available.
At this point, you should have your mission statement in place, so you have to decide how you would like to project your mission.
You could do this by offering your customers a reliable, completely trustworthy and safe choice that will never let them down.
This is the time for you to do your research.
Continue reading or watching to see what research needs to be done...
https://keystonehpd.com/steps-for-creating-your-branding-innsider-tips-ep-074 Continue reading and I'll share the objectives of a good brand... |