Subject: ➡️Effective Communication at Your Property

Communicating efficiently actually takes quite a bit of skill

INNsider

Tips

For Hotels-Resorts-Inn-Bed & Breakfasts etc.

 
Listen to INNsider Tip #042 podcast on Spreaker

Welcome to INNsider Tips

In today’s INNsider Tip, I will talk about Effective Communication at Your Property.


Communication is something we do automatically- like breathing. We have been talking since we were small; talk to our partners, kids, and friends without giving it a thought.


It might seem easy, but communicating efficiently actually takes quite a bit of skill.


Continue watching, reading or listening, and I'll share tips on how to effectively communicate at your property…


Listen to INNsider Tip #040 podcast on Spreaker

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about giving your employees the freedom to make decisions at work.


When a rule exists that absolutely has to be followed, give the reason why, so it is clear to your employees, for example, safety regulations or specific laws, otherwise encourage them to think outside the box, especially when it comes to customer service.

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It has to be OK for an employee to step away from their task to help a customer with directions or give advice on an attraction or even a little small talk.

Continue watching, reading or listening, and I'll share why giving freedom to employees can actually enhance your customer's stay…

This course is designed to get you started and grow your business as a hospitality property owner or manager with more than just quick-fix tactics but instead, help you develop successful long-term operation methods. 

Click here

Have you downloaded your free “How to Improve Your Hospitality Properties-Success” ebook?

 

This ebook is designed for hospitality property owners & managers who do not have the benefit of a ready-made organizational structure, branding and marketing that chain properties provide.


Get FREE access here!

 

Keystone HDC, Ober, Remscheid, NRW 42899, Germany

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