Use your Inner Wisdom to guide your response. Ask Dr Anna (S.2.E.4) With an approach of kindness you can diffuse a situation that might otherwise go badly. Listen to this story of how compassion and calm changed anger into understanding. These are powerful steps that can potentially transform aggression into calm. 1. A gentle approach can be more powerful than aggression. 2. Use your inner wisdom to guide your response. 3. Emotional Intelligence means paying attention; applying compassion for others and acknowledging.
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