Subject: Cinch Extended Canopy
Dear Friend
You recently kindly expressed an interest in pre-ordering the Cinch Pop-Up
Tent due in February 2017. In our correspondence to you, we indicated
as a thank you for your patience, we’d like to offer you a free Extended Canopy.
Regrettably, due to human error on this end, that is not accurate. The free
item for offer is the Heat & Lighting Regulating Canopy not the Extended
Canopy.
The management team have since put measures in place to ensure
misinformation of this nature is not circulated in the future. Cinch prides
itself on providing its customers with the best products backed by superior
customer service. Please accept apologies for any inconvenience caused
and thank you again for your interest in Cinch.
Kind regards
Dwayne
The Cinch Team