Studio Marketing Lesson #4
Never stop following up with your potential clients
Studio owners frequently ask me:
“Why do potential families “ghost” on me after a phone call?”
Or
“Why do people fill out the form on my website, give me a call, or send me an email expressing interest in music lessons… and then never return MY calls or emails?”
To this, I have a simple, research-backed piece of advice for you.
You should follow up with your potential clients until you get in touch with them.
And, you should follow up at least six times in the two weeks following their initial contact (if you don’t get in touch with them).
Not only that, the research shows that you should NOT leave a voicemail if you follow up by phone.
Now, when I’ve shared this information with studio owners they have been skeptical or even afraid…
They are afraid that they are going to seem desperate or crazy like our new friend Jackie who sent 65,000 texts after one date.To this, I would say…
TRUST THE DATA!
In Week 6 of
Studio Marketing Masterclass, we will go into depth on how to follow up, when to follow up, and what follow up techniques and messages work best.
I didn’t make this stuff up… I based this on a study that was done by a business group that analyzed 2 million follow ups from various small businesses.
The data surprised me. It changed the way I followed up with clients.
At first, I wondered if it would work for a music studio… but after I got over my “special snowflake” syndrome, I
did implement all of the techniques mentioned in this study.
And… it helped me turn more of my “leads” into actual, paying customers.
It can do the same for you.
Conclusion