PRO TIP: Have you ever been asked by a client if you could do or provide something that you aren't thrilled about? Maybe they've asked you to include extra photos at the last minute of a session. Or maybe they've asked if they can get those photos delivered, like, immediately when you normally have a 2-week turnaround. Whatever they ask, I've learned that there's always a way to say “Yes” while still maintaining boundaries. Next time you get asked to provide something above and beyond, remember that you can always say “Yes, but...”. For example, you're on a shoot and your client springs the need for immediate turnaround on these photos. You normally take two weeks to deliver! If you do have the time to be able to do it, you can say “Yes, I'd love to! I do have a rush fee of $xxx for that, and if you want to verbally okay that today I can take care of them for you within 24 hours.” You've said yes, but kept a boundary by having an additional fee.
If you're being asked to do something that is just not a service you provide, you can also use the option to refer them to someone who can. For example, you only shoot stills but are asked to do video. Rather than just saying no, you can say “Would love that! I don't personally do video, but I'm happy to bring in a colleague to take care of it for you or refer you directly to someone who can be hired.” This way you're still not saying no, and now you're also becoming a great resource for your client!
The idea is to steer clear of the word “No”. You'll be seen as a person with solutions, rather than a person with limitations. Give it a go and let me know how it works for you!
That's it for this week!
As always, stay safe and be kind,
xo | 
