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Newsletter #35 September 18, 2018 |
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| Avoiding Hiring Indigestion by Pete Tosh, Founder, The Focus Group
You are what you eat. It’s a staid, old adage, but also a true one. Nutrients from the foods you eat ultimately determine your physical constitution, the makeup of every cell in your body. A balanced diet contributes to excellent health, but it takes discipline to make healthy choices. A fast food diet is much easier, but it won’t produce the same results.
The same principle applies for organizations. Leaders know that their recruiting, interviewing and selection process significantly impacts productivity, customer satisfaction, profitability and a host of other key performance indicators, yet they may not give much thought to the discipline required to systematically recruit the best candidates. Predictably, there are consequences.
A 2016 Careerbuilder study surveyed business leaders regarding the effects of a bad hire. Here are a few of the most frequently cited responses:
- Lost productivity (36%)
- Compromised quality of work (33%)
- Negative effect on employee morale (31%)
- Additional cost for training a replacement (30%)
- Excessive time spent with an underperforming employee (29%)
Careerbuilder estimates the cost of a bad hire at $23,000. Using a systematic process for recruiting and interviewing is the discipline required for better results. Read more about the process in a new article by Pete Tosh in the GEA blog.
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| | | Register Now for the GEA Fall Conference
You won't want to miss the 2018 GEA Fall Conference! This year's event is packed with interesting speakers and critical topics that will bring you up to date on the latest HR, legal, and regulatory trends and developments.
Here are just a few of the topics on the agenda: - The "Me Too" Movement
- Millennials: The New Workforce
- Lessons In Leadership
- Proven Initiatives for Retaining Your Organization's Talent
Join us on Wednesday, November 7 for a round of golf at the beautiful Preserve Course at Lake Oconee, followed by the conference on Thursday.
There's complete information about the event and the speakers on the GEA website. Click the button to learn more.
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| | | Managing Disaster
While our thoughts and prayers go out to everyone affected by Hurricane Florence, we're also thankful that the storm by-passed our state. The increase in catastrophic storms during the past couple of years underscores the importance of disaster response planning for businesses and their employees. Last week, SHRM published a great reference article, Hurricane Florence Preparation and Recovery Resources. As the title indicates, the article is directed at immediate response to Florence, but many of the resource links contain valuable information for businesses as they make contingency plans.
If you intend to contribute to Hurricane Florence relief, Google will contribute matching funds for donations to the American Red Cross at this site. Walmart is also committing matching funds for hurricane relief administered through Foundation for the Carolinas. |
| | Reasonable Accommodation for Digital Interviews?
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A letter recently published by the staff of the EEOC Office of Legal Counsel raises some interesting questions about how the ADA might apply to new recruiting technologies. The letter is in response to questions received from an unidentified job candidate who is hearing impaired. From the context, the candidate was invited to participate in two digital interviews after applying for open positions.
The interview request from the first company included a statement providing an email address with instructions for the candidate, “For any other questions, or if you have concerns, you may contact me directly . . . “ In the case of the second interview request, the company included a statement discouraging contact, specifically stating that calls to the company would result in disqualification of the applicant. While the EEOC letter is for “informal discussion” and not a formal opinion, the Legal Counsel staff responds, “If this warning applies to any contact with the company, whether in person, by phone, or online, and there is no exception for reasonable accommodation requests, there may well be an ADA violation.”
The EEOC "informal response" calls up a few questions and concerns for employers and recruiters who are using digital or automated interviewing platforms as part of their hiring process. Read more in the News section of the GEA website.
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| | | | Session II of GEA's popular Leadership Training Series for Supervisors and Team Leads continues on September 19 in Macon. Topics for the next session include transitioning from peer to lead, staying organized, coaching, and managing conflict. The workshop series provides excellent "basic training" for new supervisors and an opportunity for veteran team leaders to sharpen their skills. Workshops continue through December.
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Georgia Employers' Association |
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