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Virtual Training Workshop
Customer Service Training:
2021 Customer Service is Essential March 16th & 18th
(This Training is virtual via Zoom.)
A Two Part Virtual Series for Customer Service Representatives; Customer Service Leads, Supervisors, and Managers (Training is applicable for employees involved in face to face and telephone customer service delivery)
Virtual Workshop Schedule: Customer Service Part I - March 16, 2021 – 9 am – 12 pm Customer Service Part II - March 18, 2021 – 9 am – 12 pm
or Georgia Employers’ Association is pleased to join with Humphries Consulting, Inc. to offer this Training
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| HR and Employment Law News |
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Biden Takes Steps Toward $15 Minimum Wage for Federal Workers Lisa Nagele-Piazza, J.D., SHRM-SCP By Lisa Nagele-Piazza, J.D., SHRM-SCP January 25, 2021
President Joe Biden signed an executive order on Jan. 22 aiming to raise the minimum wage for federal workers. We've rounded up resources and articles from SHRM Online and other trusted outlets on the news.
Path to $15 Minimum Wage
Under the executive order, agencies must identify federal workers who are earning less than $15 an hour and make recommendations to help raise their wages. The executive order may also put federal agencies on a path to requiring contractors to pay a $15 minimum wage—but the changes won't happen immediately. Biden directed the federal government "to start the work that would allow him to issue ... within the first 100 days" an order requiring federal contractors to pay at least $15 per hour, according to the White House. (ABC News)
Prior Orders That Eased Federal Hiring and Firing Revoked
The order revoked three of former President Donald Trump's executive orders that made it easier to fire federal employees and limit union activity. Biden also eliminated a prior executive order that created a new job category, called Schedule F, for certain federal employees in confidential, policymaking and policy-advocating positions. Under the now-revoked order, federal agencies could decide which employees to put in this category, and those jobs would become "excepted services" roles, enabling agencies to expedite hiring and firing processes for those jobs rather than having to follow the traditional competitive hiring procedures. (CNN) and (SHRM Online)
Clarity on Jobless Benefits
Biden also plans to ask the U.S. Department of Labor to "consider clarifying that workers who refuse unsafe working conditions can still receive unemployment insurance," according to a White House factsheet. (White House)
Increased Worker Safety During Pandemic
Biden issued an executive order Jan. 21 calling for increased protection of the safety and health of workers from COVID-19. The order requires the Occupational Safety and Health Administration to consider whether any emergency temporary standards on COVID-19, such as masks, are necessary. (SHRM Online)
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| | Fact Sheet: President Biden’s New Executive Actions Deliver Economic Relief for American Families and Businesses Amid the COVID-19 Crises JANUARY 22, 2021 • STATEMENTS AND RELEASES
The COVID-19 pandemic has forced the United States economy into an economic crisis. Across the country, more than 10 million Americans are unemployed, 14 million renters are behind on payments, and 29 million adults – and at least 8 million children – are struggling with food insecurity. Because of pervasive systemic racism and inequality in our economy, the burdens of this economic crisis are hitting communities of color and other underserved families hardest. One in ten Black workers and one in eleven Latino workers are unemployed. Navigating through the current crisis and emerging stronger requires immediate action to provide equitable economic relief to working families everywhere.... READ MORE>>
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| | Constangy.com News & Analysis: What to expect from OSHA under the Biden Administration
01.22.21
We have written about this before and made our predictions, but it seems appropriate to go into a bit more detail now that the Biden Administration is a reality.
There will be new policies, and also new people. We know a little bit about how both of these things happen, and how it works. We thought it might be helpful to share our experiences.
There are three big “buckets” of priorities under the Occupational Safety and Health Administration: The development of new standards, the enforcement of standards, and actions to encourage employers to voluntarily comply with standards. Every presidential administration ranks these priorities differently. Republicans typically stress voluntary compliance, enforcement, and standards development, in that order. Democratic administrations stress standards development, enforcement, and voluntary compliance, in that order.... READ MORE>>
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| | | The U.S. Department of Labor today announced four new opinion letters that address compliance issues related to the Fair Labor Standards Act (FLSA). An opinion letter is an official, written opinion by the Department’s Wage and Hour Division (WHD) on how a particular law applies in specific circumstances presented by the person or entity that requested the letter.
The opinion letters issued today are:
- FLSA2021-6: Addressing whether the FLSA’s “retail or service establishment” exemption applies to staffing firms that recruit, hire, and place employees on assignments with clients.
- FLSA2021-7: Addressing whether certain local small-town and community news source journalists are creative or learned professionals under Section 13(a)(1) of the FLSA.
- FLSA2021-8: Addressing whether certain distributors of a manufacturer’s food products are employees or independent contractors under the FLSA.
- FLSA2021-9: Addressing whether requiring tractor-trailer truck drivers to implement safety measures required by law constitutes control by the motor carrier for purposes of their status as employees or independent contractors under the FLSA, and whether certain owner-operators are properly classified as independent contractors.
The public can search for existing opinion letters by keyword, year, topic, and a variety of other filters on the Department’s website. The Department also encourages the public to submit requests for opinion letters to WHD to obtain an opinion or to determine whether existing guidance already addresses their questions. The Division exercises its discretion in determining whether and how it will respond to each request. |
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GEA Executive Search & Recruiting Service |
| Due to member need, the GEA has partnered with The Focus Group to offer – at a discounted fee for member companies – an Executive Search & Recruiting Service.
This service has assisted member companies in filling their executive, managerial, supervisory, and technical professional openings - through contingency and retained searches. |
| Organizations frequently seek assistance with their all-important recruiting needs because they:
• Lack the time required to source quality talent • Have tried their recruiting approaches without identifying suitable candidates • Prefer to not contact organizations - such as competitors - where potential candidates are employed • Want to keep the recruiting process confidential
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| GEA's Executive Search & Recruiting Service:
• Saves you money – 20% of the candidate's first year earnings for contingency searches & 15% for retained; with additional reductions for multiple searches • Speeds up the process - you will quickly be referred pre-screened, qualified candidates. Recruiters have access to the databases of many job boards with resumes of thousands of candidates, their personal resume database & numerous reliable referral sources • Provides you personalized service–you will be working with an experienced recruiter you can trust who will take on your search as a priority & 'own' it until your opening is filled |
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| The Focus Group Has Filled the Following Positions within Multiple Industries Plant Managers Quality Managers
Manufacturing Supervisors HR Managers Maintenance Supervisors Internal Auditors Sales Managers Credit Managers Marketing Managers Purchasing Managers Customer Service Managers Risk Managers Production Control Managers Sr. Programmer Analysts Engineers: Project, Process, Mechanical, Electrical & Environmental
Please contact Buddy McGhee to discuss how this service can satisfy your specific recruiting needs. Buddy McGhee, Executive Director GEA Email: director@georgiaemployers.org Phone: 478-722-8282 |
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Georgia Employers' Association |
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