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Newsletter #60 July 23, 2019 |
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New Training Workshop: ServSafe Certification
As you’ve noticed, we’ve added a variety of training and certification workshops over the spring and summer months. This expansion of training opportunities is in response to our membership's desire for a greater variety of training with convenient, easier to access geographic areas. We’re pleased to add an additional training category to the line- up, ServSafe Training and Certification.
ServSafe Certification is required for the restaurant industry, in addition to any business or organization that provides and/or prepares food and beverage services such as gas stations, concession stands, group homes, etc. Did you know that Georgia Public Safety Health Code requires all persons in charge (PIC) and at least one person onsite at restaurants and food establishments to be ServSafe certified?
The class covers valuable topics such as:
- Basic food safety practices for storing, preparing and serving
- Foodborne illnesses and prevention techniques
- How to train employees in food sanitation
- Plumbing and dishwashing requirements
- Garbage management
- Effectively addressing customer concerns
We’ll be offering a 5-year ServSafe certificate that can be achieved with an eight-hour class and passing exam. Classes are led by JHW Food Safety trainers, with over 20+ years in the restaurant industry and corporate training. The classes are affordable and will only require one day of your time.
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| | | Don't forget to submit your nominations for the 2019 HR Leadership Academy! The popular program kicks off in October. Click below to learn more. |
| | Employee Engagement Series
Several GEA members have had success using our Employee Engagement Survey and we wanted to offer greater insight into the subject through a four-part series of articles written by Pete Tosh, founder of The Focus Group.
Part Three: Supervisors with Dead Batteries Aren’t Able to Jumpstart Anyone If your CEO were told that your company’s best customer was considering doing business with a competitor, he/she would undoubtedly react in short order. If your employees are a significant asset, shouldn’t the engagement of that asset also be a priority?
Creating a culture of employee engagement involves a three-level approach:
- Level 1: Your leadership team defining your organization’s engagement strategy & igniting its execution. Managers with highly engaged leaders are nearly 40% more engaged.
- Level 2: Employee engagement is the energy behind employee performance – with supervisors and managers serving as the catalysts. Every interaction a supervisor has with an employee is an opportunity to engage and stimulate discretionary effort. Employees feeling valued and appreciated by their immediate supervisors is the primary determinant of engagement. But supervisors with dead batteries aren’t able to jumpstart anyone.
- Level 3: It’s difficult for leaders to objectively know how front-line employees view their relationships with their supervisors. Employee engagement surveys conducted with employees’ responses segmented by supervisor provide leaders with very actionable information.
Please let the GEA know if you are interested in arranging an Employee Engagement Consultation – at no charge. |
| | | Upcoming Training & Networking
November 7: Fall Conference, The Ritz-Carlton, Lake Oconee
Our Fall Calendar is currently being finalized. We'll be announcing more training opportunities soon!
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Georgia Employers' Association |
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