July 5, 2023

Dear Friends,

Well, O.K., the e-mail title may be pushing it a bit, but we really did have a drifter in the shop.  A 20-inch drifter.  It was our HandiQuilter Amara 20 . . . 20-inch throat space.  Malfunctions on these machines are always quite a surprise because of their high reliability.  We’ve been using this machine nearly every day for at least a year, and it just doesn’t give any trouble.

On this particular day, however, stitching an edge-to-edge Audree design, everything was fine as usual with the first row.  The second row was trouble.  The gap between the two rows was about half an inch on the left side of the quilt, and then the drifting occurred so that the gap on the right side grew to something like two inches.  This was a practice quilt used for training, not a customer quilt.

A call to the HandiQuilter tech, suggested a couple of adjustments, but it finally came down to needing a new Y-motor, the motor that Pro-Stitcher uses to move the machine forward and back.  The new motor arrived in about three days, was an easy install, and our machine is again running smoothly, beautifully, and correctly.

HandiQuilter longarms seldom have problems.  Running over a safety pin or a ruler can throw out the timing, which is the bulk of our service calls for longarm problems.  Mostly, the machine repairs remind me of the lonely Maytag repairman from the Maytag commercials a few years ago.

More than with other brands, HandiQuilter longarms are more smooth, easy, precise, and reliable.  HandiQuilter Longarm quilting is seriously far easier, faster, more precise, and more enjoyable that hand quilting or sewing machine quilting.  You owe it to yourself to come by Fox Country Quilts just to try one out or try all the models out (we have them all).  Guarantee you’ll be impressed by them, plus we have the best list of buyer benefits than anywhere else around.

Chip