| Service Bulletin FSB-48 (R1)
Firmware Upgrade
To: End Users, OEMs, Distributors, Resellers, Service Centres, and Installers
Date: 29 September 2020
Affected Product/s: Flightcell DZMx, all product running 3.5.0 and 3.5.1 firmware
Affected Serial Numbers: Any serial numbers with above firmware
Status: Recommended
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| | Purpose This bulletin provides information on Flightcell DZMx firmware release version 3.5.2.
Reason
This firmware provides a bug fix for firmware versions 3.5.0 and 3.5.1.
Prerequisites There are two prerequisites to upgrading to firmware version 3.5.2. They are: 1. The DZMx must be already be running a firmware version that begins with a '3' (e.g. version 3.x.x). Check the firmware version in the ‘About DZMx’ section of the DZMx Diagnostics Menu or in DZMx Connect.
2. The DZMx must NOT have revision 4 hardware. Revision 4 hardware will have ‘P4’ prefixing the firmware version in the ‘About’ section of the DZMx display menu.
Change Summary This firmware corrects an issue with the file system synchronisation. Under certain power down circumstances the DZMx configuration can become corrupted.
Warranty InformationThis firmware is available to all Flightcell DZMx users free of charge even if the unit is out of warranty. For product registration and warranty information please visit www.flightcell.com/warranty.
Labour Requirement The duration of the upgrade will vary and is dependent on the previous firmware version installed. It will take between 5 to 40 minutes to complete. Power must be maintained to the DZMx at all times.
Equipment Required Using DZMx USB port upgrade method:
- USB port connection to the DZMx; and a
- USB memory stick
Using DZMx Connect upgrade method:
- A working Ethernet port on a PC or laptop; and a
- Data connection via Ethernet or WiFi to the DZMx
Modification Procedure Before commencing the upgrade:
- Check the current DZMx firmware by going to MENU>Diagnotics Menu>About DZMx. This should be firmware platform 3.x.x. If the current firmware version is 2.x.x or 1.x.x, please contact the Flightcell technical support team - phone: +64 3 535 8651 or email: tech@flightcell.com.
- If using the USB upgrade method, download the firmware directly from: http://www.flightcell.com/support/firmware and save it to a USB memory stick.
- If using the DZMx Connect upgrade method, download the firmware directly from http://www.flightcell.com/support/firmware and save it to the PC or laptop hard drive.
- Ensure there is enough battery power to run the DZMx for at least 1 hour (DZMx draws approximately 1A at 28VDC).
To perform the upgrade: Using the DZMx USB port:
- Insert the USB memory stick into the DZMx USB port.
- Go to MENU>Hardware Config and press ENTER.
- If necessary, enable the DZMx extended menus using Installer Menu Enable, enter the installer password, then press ENTER.
- Scroll down to Firmware Upgrade and press ENTER.
- The upgrade will commence.
- Follow the prompts on the DZMx display.
Using DZMx Connect:
- Using an Ethernet cable, connect a laptop or PC to the DZMx Ethernet port.
- Open an internet browser and in the address/URL/location bar, enter the IP address: 192.168.4.1.
- Discover the DZMx and Login as an installer using the installer password.
- Navigate to the About section and under Version Information select Download Latest (will be displayed alongside the current firmware version if a later version exists).
- Save the firmware file to the hard drive.
- Select Upgrade and browse to the saved firmware file.
- Select Upload and wait for the firmware file to upload to the DZMx. Once the file has been fully uploaded the upgrade process will start automatically.
- After being redirected to the Discovery area, wait for the DZMx to fully reboot before re- discovering it. The display and keyboard may alternatively flash on and off during this period.
- Login as an installer using the installer password.
- Navigate to About and check that the new firmware version is displayed.
Flightcell International 98 Vickerman Street, Nelson, NZ Phone: +64 3 545 8651
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