From migrating to Microsoft Office 365 (a cloud-based email service that provides augmented email capabilities, advanced security features, mobile device management, collaboration and productivity tools) to embracing Microsoft Azure Cloud to improve our cybersecurity, efficiency, resiliency, flexibility, and scalability, we have come a long way. Subsequently, to enhance our operational efficiency, we implemented the Dilitrust Governance platform and the latest addition to our technological bandwagon is DocuSign - an electronic signature platform that will enhance the overall transactional experience that ITL offers to clients.