Subject: Boil Water Notice Lifted Citywide

Boil Water Notice Lifted Citywide

February 23rd, 2021 at 3:13 pm CST

View this message onlineDear Neighbors, The boil water notice now has been lifted for all Austin Water customers. You can read Austin Water’s full press release here. I would like to remind you that flushing household pipes, ice makers, water fount ...

Monday Winter Storm Recovery Updates

February 22nd, 2021 at 3:16 pm CST

View this message onlineDear Neighbors, The sunshine and return of water service for many were welcome positive signs this morning as our city begins our recovery from last week’s events. I understand that you have many questions about what happen ...

Water Distribution, Boil Water, and Water Conservation Update

February 21st, 2021 at 9:30 am CST

View onlineDear Neighbors,  This morning the City opened water distribution sites in all ten council districts. Anderson High School will open at 11 AM. If you’re unable to boil or purchase water, stop by. Each pick up will include one case of wat ...

Severe Weather Order Extended, Utility Restoration and Water Distribution Underway

February 19th, 2021 at 8:55 pm CST

View onlineDear Neighbors, The City just sent out a new alert and I wanted to share it with you. Please find the press release online here or by reading it below. Regards,Alison Alter Severe Weather Order Extended, Utility Restoration and Water D ...

Friday Water and Power Update

February 19th, 2021 at 2:01 pm CST

View onlineDear Neighbors: I am grateful for the many neighbors and city staff and crews who are stepping up to help in whatever ways they can.  As I write, much of the city now has no water or low water pressure and many are dealing with frozen pip ...

Thursday Water and Energy Update

February 18th, 2021 at 1:20 pm CST

View onlineDear Neighbors, We are living through this nightmare together and I know how hard this is on all of us. You have shared countless stories of your continuing difficulties. I am doing all that I can to provide relief. And I will continue unt ...

Boil Water Notice and Power Outage Updates

February 17th, 2021 at 8:49 pm CST

View onlineDear Neighbors,  This is not the update I wanted to write, but I believe you deserve transparency. It is my responsibility to inform you and communicate candidly what I know in a timely manner, especially when we are confronted with multi ...

Austin Water Notice and Shelter Transportation

February 17th, 2021 at 11:41 am CST

View online I want to bring the below Austin Water notice to your attention. The boil water notice currently only applies to southwest Austin and Lost Creek, and is a precautionary measure. Please note that Austin Water is now requiring mandatory con ...

Wednesday Power Outage Updates

February 17th, 2021 at 9:55 am CST

View onlineDear Neighbors, I feel deeply frustrated and disappointed, like all of you. This has gone on much too long.  Many are without power, water, and heat in the middle of an ice storm and a pandemic.  I am doing everything that I can and I am ...

Tuesday Power Outage Updates

February 16th, 2021 at 6:08 pm CST

View onlineDear Neighbors, We continue to experience widespread power outages across the district, city and state. In the last few hours we have heard reports of power returning to some homes even as many remain without power. Some of my constituents ...