Subject: District 10 Post–Harvey Update

Dear neighbors,

I hope everyone is safe, dry, and has power after our encounters with Harvey. I am writing to update you on some events and to provide you with some city resources and other information that I thought you might find helpful in the aftermath of the storm.

Regards,
Alison Alter
City Council Member, District 10
Table of Contents
  • CANCELED -- Monday's Rosedale CodeNEXT Meeting with Mayor Adler
  • Jester Estates community meeting on traffic calming
  • Information about power outages and debris pick-up
  • Insurance claim information
  • Waterway ban on Lady Bird Lake and City of Austin pools closed
  • How you can help
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CANCELED -- Monday's Rosedale Neighborhood CodeNEXT meeting with Mayor Adler

I want to make sure you know that the CodeNEXT meeting with Mayor Adler scheduled for TONIGHT has been CANCELED due to weather and power outages at the host location. We will let you know when the Rosedale Neighborhood Association reschedules.
STILL SCHEDULED -- Jester Estates Traffic Calming Meeting

Austin Transportation Department will be meeting with residents of the Jester Estates neighborhood, as well as those living in nearby Lakewood, to discuss their efforts to address the high level of speeding on Jester Boulevard.

Tuesday, August 29th
7:00 p.m and 8:00 p.m.* at Coffee Shark
7300 Ranch Road 2222 Bldg. 5 #111

*Due to the high level of expected attendees and limited space at Coffee Shark, we have decided to hold two meetings back to back. The first will start at 7:00 p.m. and the second meeting at 8:00. If capacity does not allow you to attend the first meeting, you will be asked to return at 8:00. This choice was made to ensure that everyone has the chance to hear the information and provide their thoughts.

In the event that weather takes a turn for the worse, please check Council Member Alter's Facebook page prior to the event for updates.
Information about power outages and debris pick-up

Please report outages to (512)-322-9100, or the the Austin Energy website.

For more information about outages, see the Outage Map. You can click on the circles with numbers in them to reveal the number of outages and number of customers affected, sign up for alerts, etc.

For residents affected by the recent storm, Austin Resource Recovery, the City of Austin Department responsible for trash, recycling and yard trimmings collection, is providing services to help make clean-up easier. In order to properly dispose of storm debris and items damaged by flooding, Austin Resource Recovery will collect bulk items placed at the curb. This includes water-damaged items such as furniture or carpet. In addition, dumpsters have been placed in select areas for resident use. If dumpsters have been placed in your neighborhood, please only use them to dispose of storm debris and items damaged by flooding. Staff is monitoring the affected neighborhoods to ensure all items are collected.

Please call 3-1-1 to arrange curbside bulk pick up at your home.
Insurance claim information

This information comes from State Bar President-Elect Joe Longley:

Important changes affecting property damage claims under Texas Insurance Law will go into effect on Friday, September 1, 2017.

To take advantage of current Texas Insurance Law protecting property owners’ with regard to damage claims resulting from HURRICANE HARVEY, policyholders should send a written message or email directly to their insurance company that (1) specifically references their claim; AND (2) is dated BEFORE SEPTEMBER 1, 2017.

Telephone messages will not suffice to give written notice.

KEEP A HARD COPY OF WHAT IS SENT.
Waterway ban & COA Pools closed until further notice

The Austin Fire Chief has issued a watercraft ban for all waterways including all creeks within the City of Austin, effective through 6 p.m. Thursday, Aug. 31. Barton Springs Pool and all City of Austin Parks and Recreation Department Pools are closed until further notice. The Barton Creek Greenbelt is closed until further notice. Click here for more information.
How you can help

Now that Austin has seen the worst of the Harvey system, efforts at the Emergency Operations Center are shifting towards preparation of sheltering evacuees. As of noon today we are showing 656 evacuees in shelters. The City of Austin and our regional partners have received a request to shelter thousands of evacuees, and we are determining our capacity. To provide assistance, go to www.austintexas.gov/help.

Some frequently asked questions:

How do I stay updated?
Register at WarnCentralTexas.org to receive the latest emergency notices and advisories. Residents are asked to stay off the roads unless absolutely necessary. Remember to observe road signs and closures and stay up-to-date on the latest weather conditions. Avoid the hazards of walking or driving through flood waters - turn around, don't drown.

Can I volunteer? You can browse GivePulse.com for volunteer opportunities with lots of Central Texas agencies. There are no current needs for Central & South Texas Region of the American Red Cross volunteers, due to overwhelming support in the Austin region.

Where can donations be made? The Red Cross is currently accepting monetary donations only at this time. Contact the Red Cross at 800-928-4271 or visit redcross.org for donation information. The Austin Disaster Relief Network is accepting monetary and survivor item donations. More information can be found here. Travis Austin Recovery Group is accepting monetary donations.

Where can I donate blood? We Are Blood is currently accepting blood donations at three locations in North Austin, South Austin, and Round Rock. Walk-ins accepted. All blood types are needed but O Positive and O Negative are needed most. Blood donations will be needed through the end of August. For location information, times, and more, visit www.weareblood.org/donate-blood/donation-locations.

Are hurricane shelters available to the public? Yes. Call 311 or 512-974-2000 for the latest information on shelter location. If you have household pets, bring them with you to the shelter and arrangements will be made to house them onsite. There are currently no local evacuations in the Central Texas region.

How can I check on a loved one or register myself as safe?
Visit SafeAndWell.org

Is there an alternative shelter for the homeless? Yes, a temporary shelter for the homeless has been established at South Austin Recreation Center (1100 Cumberland Rd. 78704) and will be in operation until 6 a.m. on Monday, August 28. For more information, please call 512-978-2440.
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301 W 2nd street, Austin, TX 78701, United States
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