Subject: Speaking Truth to Power

Leadership Insights for Business Success
March 2019
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Speaking Truth to Power
Speaking truth to power is a challenging exercise in many organizations. Many leaders are unwilling or unable to hear honest feedback without becoming defensive or seeking retribution. However, it’s more important than ever in today’s rapidly changing marketplace that people speak up and leaders listen to ensure sustainable success.
Over the past week, I had the opportunity to debrief two executives on their narrative 360 feedback results. For one individual, the findings were pretty much as expected, with few surprises in terms of key strengths and areas for improvement. For the other executive, however, there was a significant issue that that took him by complete surprise.

While the astonished executive had some inkling of something ‘going on,’ he didn’t have any idea of the depth, impact and potential consequences of the issue. Not surprisingly, several of his direct reports were quite aware of the situation but hesitated to bring it forward. 
During the initial interview process, I explored reasons for this hesitancy to ‘speak truth.’ Explanations varied among team members but ranged from ‘it isn’t my responsibility’ or ‘he didn’t show real interest to my initial mention’ to ‘he really doesn’t like to talk about issues that run counter to his image or reputation.’

While this particular issue was addressed before it had major consequences for the company, lack of candor inside organizations can lead to major fallout on the back side. In today’s rapidly evolving world, it’s essential that leaders have.... (cont'd)
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Scott Borland Bio
 
 
 
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300 - 1095 McKenzie Avenue
Victoria, BC, Canada   V8P 2L5

CYGNUS Management Consultants Inc.
300-1095 McKenzie Ave.
Victoria, Canada V8P 2L5
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