Getting So Much More from 360 Feedback
Five considerations to ensure you're extracting all the insights offered by 360 feedback surveys
The use of multi-rater or 360 feedback is now common practice within many organizations. Whether it be an online survey-based format, narrative interview-based approach or some combination of the two, leaders are utilizing this information to inform their development, improve performance and move to the next stage of leadership effectiveness.
In my work conducting 360 feedback with executives and leadership teams, I’m often reminded of the overwhelming emphasis placed, within the questions, on leadership style, behaviour and actions. Of course, that’s the typical focus of gathering feedback from a diversity of stakeholders – getting insights on how an individual is performing as a leader in the team and organization.
What isn’t so obvious is the undercurrent of organizational dynamics and issues that are displayed within the collected feedback. While the questions are primarily focused on leadership presence and voice – the truth is that ‘real world’ realities are clearly providing the backdrop for specific leadership behaviour...... (cont'd) |
